High recommend

I was grateful to find this hotel which is able to accommodate my family of four (2 college aged kids) in 1 room. The hotel is in a very convenient location near to SMN train station with plenty of restaurants nearby. The AC wasn’t cooling enough but tolerable. The breakfast was great and the staff were always accommodating.

Very clean and newly renovated rooms, friendly staff, great location, free carbonated water available 24/7. The only potential issue for customers is the lack of an elevator to the 1st floor so you have to be able to manage one flight of stairs.

Close to train station and Duomo church. Walking distance to restaurants, shops and churches.

Great A/C during the warm weather. Location is convenient to the train station. The room fit perfect for 3 of us traveling together.

Nice size room. The bathroom is narrow but well designed for the things I need on the long counter space. The windows are nice to have which I open to let the steam out and not fog up the mirror. The shower has nice strong flow and good size with closed door and not the plastic curtain that always leaks out the water wetting the entire floor. The bed is hard but comfortable enough. The pillow was flat so extra pillows would be nice. The air conditioning is good and keep room cool. You can adjust it when you open where the adjustment was covered up to adjust the fan flow and temperature. We enjoy our night stay. Breakfast was nice touch and we were allow to leave our luggage after checking out so we can walk around until we head to the train station which is around the corner by Burger King. We will stay here again if we go back to Florence.

I like this hotel and have stayed here twice Unfortunately there was loud, nonstop talking on the phone in the next room; and walls are thin so my room didn't feel private or restful. This isn't the hotel's fault.

The hotel was perfectly placed for me to walk everywhere I wanted to get to. My single room was very comfortable and although small the bathroom had a great good size shower. One very useful touch was the water cooler available at all times in the lobby. Very good breakfast and all the staff friendly and helpful. I would be very happy to return.

Nice hotel close to train station, would stay again!!

The hotel has charming atmosphere

No elevator. It was hard to lift heavy luggage through the Steps

Friendly staff… great breakfast…great location close to train station

Fantastic! Lovely quaint room, very comfortable bed. Hard pillows which i prefer! Very close to everything. Great service!

Nice place to stay and friendly staff.

An amazing stay, perfectly located on old town. Quiet, comfortable breakfast was plentiful and varied, thank you Isobel, a lovely friendly lady making sure everything available ad tables cleared, with a few words and a smile. All staff were cheerful no complaints at all. On a foot street, so no noise outside, limited vehicle access times so ensure your taxi can get to it. Not a great issue 50 metres from road. There is a flight of stairs up to entrance and reception so no go for wheel chairs. All in all great hotel and worth a return visit

My partner and I stayed for four nights and found the stay very pleasant. The staff were extremely friendly and on hand for any questions. The hotel had everything we needed and was very comfortable. The location was perfect for sightseeing and transport. Would definitely stay again if we return to Florence.

Great hotel. Good breakfast.They provided me 2nd day my complimentary bottle of wine. WiFI was slow at night. GUEST must take thier luggage via stairs to 1st floor. If carrying suitecase via stairs is problem, then get in shape before travel. Very convenient, walking distance from train station.

The property is cute and conveniently located, close to the train station and walkable to all sites. Staff is super friendly. Only draw back is no lift, so carrying large luggage is a challenge

Clean, very cosy, good breakfast, considerate service, good warm water for showers

Great family owned hotel in the heart of Florence with great access to all important sites. We really enjoyed the hospitality and breakfast