Overall Ratings & Reviews Rio Hotel

Very convenient to water taxi, freindly, helpful staff. We rspecially like the support provided by Ellenia.

This hotel is definitely a budget level hotel with very few amenities. We did not eat the breakfast so I do not know about it. The staff was quick to respond to all of my emails and questions, which was a huge help while planning our trip. They took my bag up a flight of stairs to our room. The staff was friendly and helpful. The room was clean, the bed was comfortable. It is located in an area with restaurants and other shops so it was noisy at night but it did not bother us. It was close to the area where the public transportation is. The price was good for Venice.

Excellent location in Venice

The room was very small, it was hard to navigate with just two people. The cleanliness was sub par as there were squashed bugs left in the ceiling and shower when we entered the room. Also, we ended up getting stopped by city tax people while we were on a tour and apparently we were supposed to register on a website and keep a QR code on us. We didn’t know we were supposed to do this and our tour guide mentioned that the hotel is supposed to let us know about it. Overall, we were pretty happy to leave the hotel.

The average of the Hotel was very good, Mateo and Francesco at the Reception were excellent included Irina at Breakfast too, but there was this girl on Sunday, at the Reception Desk that honestly I could believe how rude she was!!! I never experience such an unwelcoming and she she didn't not have a clue on how to emphasize with guests,she should be in that position, to be honest dealing with her spiñoid the entire weekend!!!

Loved location of this hotel.

Great location.

Excellent location and the gentleman who checked me in was super helpful with dining suggestions and they were all excellent!

Great location just off San Marco Square. Easy access to vespetto stations, gondola stations, San Marco Basilica, Doge Palace and the Rialto area is a short walk.

There was no elevator; there was no 24/7 receptionist; no one cared to help with the luggages since there was no elevator during check out; the front door are always left open at night due to guests arriving late, and made me feel unsafe: things i liked: the room and the hotel was clean and near the vaporetto.

We stayed at Rio Hotel for several nights, and our stay was very pleasant. The hotel staff are friendly, and the staff member who checked us in also helped take one of the suitcases up to our room. There is no elevator, so keep in mind that you will have to transport everything you have up at least one flight of stairs. That said, having a third story view on the little square outside the hotel was great. Our 18-month daughter loved to people watch from the window as we prepared for the day. The rooms were updated and clean. And one the best conveniences of this hotel is its proximity to San Marco. During a chilly January week, this hotel was warm, and aside from the lack of an elevator (which is understandable given the age of the buildings) we had a wonderful stay.

Overall good! Luggage storage was convenient and rooms were modern. Plenty of restaurants and shopping nearby

Great hotel. A little ways from taxi drop off area but not bad to walk to.

The hotel is in a nice location and we never had to worry about water HOWEVER that’s where the positives end. The room had ZERO sound proofing. Like you can hear your neighbor pee. The room constantly sounded like someone was trying to open the door. The bathroom was nice other than the fact it was a SAUNA. There was no way of turning off the heated towel rack which made the room VERY WARM. I was here in late November so I could not imagine having to sleep here in the summer. The coolest the room got was 22. The charger port on one side was broken so when we bought it up the front desk lady aruged with us that it was a previous child had broken it and it wasn’t their fault. Whatever but weird to ague when we were just bring it up. There’s not a lot of table space so the floor is your friend. Also last grievance was the mattress was VERY tilted on one side and I was constantly slipping off the bed. Spend your money somewhere else and do not stay here if you want to sleep.

Excellent property and beautiful location! The receptionist was so helpful with bus timetables and best attractions near us!

Nice hotel in heart of the City. Hotel staff very helpful. Hotel was nicely renovated.

You can’t have a poorly located hotel in Venice. Everything is a walkable distance, but if you are looking for a quiet place, this location wasn’t bad. The staff was friendly and nice. Venice is a pretty dirty city/island. It floods each day with the rising tides. Cool experience and decent food. Definitely check out the other islands if you have seen all there is to see in Venice- Murano and Burano. You can see both in the same day. If I ever returned to Venice, I wouldn’t mind staying at this hotel again.

Hotel location is excellent as it is near the St. Marks square. Unfortunately it is very noisy due to traffic. The rooms are small but we expect it so no surprise. Breakfast is served on the second floor in a small room so you need to let the front desk know of what time you want to eat. Unfortunately the hotel doesn’t have air conditioning so we left the windows open and got bitten by mosquitoes. Overall, we like the location.

Rooms were small, no elevator to the second level. Area noisy until late at night. You have to walk with luggage from water bus station to hotel. Hotel was clean and service was good.

Great stay!! We enjoyed the convenience of the location, breakfast in the morning and friendliness of the staff