Overall Ratings & Reviews AMA Hôtel

Great location in the centre of town and handy for everything. Really enjoyed the breakfast, plenty of choice and home made jams were delicious. Sylvie was so helpful in highlighting all the sights we might want to see as well as restaurants to go to and day trips out of town.

What a wonderful boutique hotel! We only stayed there one night but were extremely pleased with the hotel. The rooms aren’t large, but that was alright since we only needed them for sleep and showers. My room was big enough for my wheelchair.We loved our breakfast which had excellent choices. It even had homemade jams for our bread. We highly recommend this hotel and certainly stay there again.

Great location. Sylvia extremely helpful. We enjoyed our one night stay.

This lovely hotel in a charming building exceeded our expectations. Lots of charm and well appointed. Sylvie, the manager was welcoming and helpful in finding parking and offering recommendations around town. Great location near the market, beaches, and top tier shopping - while being set back a few streets so very quiet as well. Will stay here again!

Very convenient location for restaurants and shopping. Despite reception closed at 2pm everyday, the WhatsApp response is very prompt and helpful.

Sylvie gave us excellent service, even upgraded us to a larger room. Great location for visiting Biarritz.

Alcyon is a lovely, boutique family run hotel. We had a nice stay in a balcony room overlooking the street. Staff were really helpful and the breakfast is great - served in a beautiful room. Location is great - easy walking distance to the beach and lots of bars/restaurants. Highly recommended!

Very comfortable small hotel in central Biarritz. Very friendly and welcoming. We stayed a week and were given a room with a balcony on the top floor. Sometimes a little noisy at night, but there is double glazing, shutters and air conditioner so really not a problem.

This is situated on an apex of 3 streets in central Biarritz & is both very quiet & accessible for the beach, shops & several bus lines (the stop is Foch). There are several restaurants on Rue de Verdun. Breakfasts at the Alcyon are very good with eggs to be boiled to choice, juices & unlimited Nespresso coffee. The staff are friendly, informed, & helpful. Rooms with a balcony view are spacious, south-facing, & recommended. We cannot recommend this Hotel too highly.

Room was very dark, en-suite very shabby,restrictive, measured approx 3.5 x 6. Asked for a change, got none. Room next door was spacious and nicely decorated. Hotel in a good location.a better room would have made a massive difference to this hotel's review and to our holidays.

Position very central; near to the beach, lovely quiet hotel, Would definitely stay there again.

Room very small, tired old decor. Staff were pleasant and helpful. Good location to restaurants and beach.

Nice room. Pleasant small hotel. Only con: no parking if you travel by car. Paid parking not far, but expensive.

A very nice hotel centrally located for shopping and beaches.

Excellent hotel good value for money. We were made to feel welcome from arriving to leaving and would definitely stay here sgain

This hotel is five minutes from the Grande Plage, a fabulous beach but not really for families as the surf is very strong! There is free parking at the bus station, about a five minute walk. The hotel is very clean and nicely kept, and the staff were very friendly. There is a lift in the hotel, but if you have limited mobility there are a number of stairs to access the lobby initially. The rooms were very quiet and relaxing, and the town with it's restaurants is just a few minutes walk away.

Very comfortable, quiet accommodation. The staff are very friendly. I would definitely recommend.

Everyone was very helpful and the breakfast was wonderful! We enjoyed it very much.

Great hotel and wonderful staff they were so nice and helpful during our stay and went above and beyond to make our stay great. Every little detail was attended to - we even had little animal towel figures on the bed every day :-) Desk staff were great and helped to make travel plans for day trips and always with a smile - highly recommend this hotel to others. Wonderful time. Ian.

Have stayed in Alcyon four times now- always excellent service and the rooms are comfortable, quiet and excellent. It's in a quiet part of town but so close to the beahc, the bars and restaurants. The staff are very attentive without being overbearing and even if your French isn't great, their English and Spanish are fine. In short- Great hotel, attarctiave inside and out, efficient staff and a wondeful place to stay in a fantastic area.