The Parador is in need of major refurbishment. I could only just get the door to my room open. Room security poor. Location very good.

The bed is comfortable with great pillows. The towels are amazing. Front desk is friendly. Only issue is the ants. The bathroom had a lot of ants and the room had some, even in our bed. After showers there would be puddles of water outside the bathroom door and ants going crazy.

Very large and spacious hotel, although it is quite dated in your hotel room and beyond the entrance and communal spaces. The service was great on the front desk, especially from the young gent working there, and the bar service was fantastic all the time 🌟 However, unfortunately the breakfast restaurant service was horrendous, and the food options very unimaginative and poor. I literally couldn't eat anything but fruit, so I went hungry every morning. The staff said they would let me know if they had anything without milk and eggs, then just didn't come back over. Most times in the hotel, they couldn't provide food other than nuts and olives, nices ones at least, but again, very poor for what should be the better hotel in Ceuta. I can't recommend this hotel, especially to anyone with allergies and food intolerances.

We always look forward to staying in a Parador as a treat. Unfortunately this one does not live up to the Parador name. The beds are comfortable but the room was scruffy with worn out furniture and the carpet in the hall was very stained. The bathroom was also tired. There was an issue with parking as this is one of the main reasons we booked this parador. There just doesn t seem to be enough , but I don’t suppose much can be done about that. The staff on reception and cleaning and pool staff were really helpful, friendly and faultless. The pool and pool area were clean. It is in an amazing location.

Great hotel

Needs to pay attention to the air conditioning in room 304. Keep the good work.

Great location. The staff was friendly and helpful. Breakfast was tasty.

Great hotel. Traditional. Recommended.

Very nicely located hotel with good service, clean rooms and excellent breakfast. Just a little run down but worth it.

The staff was very friendly and welcoming. The rooms are outdated in some areas and our bathroom had a major ant issues. Good stay for the price we paid. Great location.

The staff was friendly, always ready to help, to spoiled you as a traveler, the rooms are big, the bathroom almost as big as the room! jejejeje Quality service

We really enjoyed our stay at this property. Everything was excellent except the fridge was not working in our room however we called for maintenance guy who came and promised to replace it, unfortunately he never came back to replace the fridge during our stay.Moreover we We’re happy for the AC it was working excellent and the housekeeping staff were very professional and helpful.We really recommend this property .

The staff were very helpful, the rooms were clean with lots of space and the breakfast was excellent.

Parking

Wonderful hotel in Ceuta

Very good on aller levels

A bad start, but it (kinda) recovered. Overall it’s fine, just showing it’s age. Fine for an overnight or two, as walking in Ceuta is key, and this hotel is well placed.

The hotel is perfect and is a great spot for Ceuta, the rooms that were allocated at the end weren’t that great we had the parking view, but overall. Pleasant stay the pool is amazing and the lifeguard was so friendly as was the gentleman that came on late was a really nice man.

Staff was absolutely great. Mildred was outstanding. She made our time wonderful. Thanks Mildred !!

The service was appallingly rude. No one smiled and acted like it was an inconvenience for them to be working. Wifi would only work on one device at a time and to use the tv you needed it connected to a device. No effort to help. The hotel itself is ok but needs an update but the staff make this one of the worst hotels I have ever stayed in.