7.8
Pleasant
From 135 reviews
Cleanliness

8.2

Room Comfort

7.0

Location

8.4

Service and Facilites

8.6

Traveler Reviews Hotel Herzog

Number of reviews per page
20
40
Top reviews
Adrian
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The room was extremely small. The hotel is clean except the carpet in the rooms which can only be cleaned up by being replaced. Good price for the conditions offered.
Eric
icon-Leisure
Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

WWas well situated for where I needed to go. Staff was friendly would happily stay here again if choose to visit the city again.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

To say your in a busy area of the city you wouldn't tell as its so quiet. Walking distance to everything you could need. Would definitely book again.
Tracey
2.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

Arrived for our one night stay to find out that a marathon race in town and they lock town down for entire next day. Would be stuck there till four pm. Our check out is at 11:00. We decided not to stay due to missing our next check in and that we were placed eight flights up with no elevator. I have two bad knees and husband has a bad hip. We were charged full amount and feel we deserve credit or compensation.
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Verified traveler
8.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

Clean tidy hotel with very friendly and helpful staff
Yeung
8.0
/10
Reviewed 489 week(s) ago

Hotels.com verified review

lovely hotel,the staff were friendly.
nick
8.0
/10
Reviewed 490 week(s) ago

Expedia Group verified review

As stated in the title , the staff were excellent. Friendly and helpful. Room was clean and functional. 20 minutes walk from Altstadt or a quick, reliable trip on the underground.
Simon
10.0
/10
Reviewed 531 week(s) ago

Hotels.com verified review

Comfortable hotel to stay, good size room, friendly staff, made you feel welcome. Good location 15 min walk to station, and 15 min walk to Dusseldorf city centre.
Michael
6.0
/10
Reviewed 533 week(s) ago

Hotels.com verified review

Typical German hotel, a little dated but very clean and very helpful and friendly staff. Be careful as there is no lift
Verified traveler
8.0
/10
Reviewed 543 week(s) ago

Hotels.com verified review

Great location! The only issue was no a/c so it got pretty hot in the room.
Lucas
8.0
/10
Reviewed 579 week(s) ago

Hotels.com verified review

No frills hotel. Nothing to complain about. Very good location
Yogesh
6.0
/10
Reviewed 580 week(s) ago

Hotels.com verified review

The hotel service staff was very co-operative and good. But some of your customers were knocking the door of my room in the midnight which disturbed my sleep. The room was very small.
Andy
8.0
/10
Reviewed 601 week(s) ago

Hotels.com verified review

We had a nice stay here - the wifi was a bit erratic but the staff really friendly. A short walk from the shops of Koenigsallee, it wasn't far from the Altstadt either.
Zhou Jinyu
10.0
/10
Reviewed 612 week(s) ago

Hotels.com verified review

The hotel is centrally located. Great service. Free wifi is also provided. Will definitely stay there next time in düsseldorf! ;)
Luca
6.0
/10
Reviewed 622 week(s) ago

Expedia Group verified review

Building needs to be refurbished or at least to be renewed. Room clean, spacious but bathroom too tight. Staff every polite but reception closed at night. If cheap 3 star hotel in downtown is the target, then it is ok.
Volodya
8.0
/10
Reviewed 623 week(s) ago

Expedia Group verified review

Close to Koenigsalee, big underground corporate WestLB parking just 60 m from the hotel, inner yard could be offered for after-dinner cigar with whiskey or cognac, whatever one likes
R. Nathanson
8.0
/10
Reviewed 657 week(s) ago

Hotels.com verified review

For the cost, the hotel was great. The staff was very helpful and nice. There was no elevator in the building, but the staff carried my suitcase which made it easier.
Nergis
8.0
/10
Reviewed 659 week(s) ago

Hotels.com verified review

The staff was very friendly and the room was very clean. The only down sides were: 1) the fact that in the double room, instead of a double bed they had two single mattresses placed together, which meant that one you could "get stuck" in the dent in between the two beds at night, and 2) the fact that our room window was placed right next to the bright, electric "Hotel" sign facing the main street, which meant that at night it wasn't entirely dark in the room and you could hear the cars passing by. If you're not troubled by small issues like this though, it is a great hotel for the price! I would definitely recommend it to people with a tight budget!
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Moshe
2.0
/10
Reviewed 669 week(s) ago

Hotels.com verified review

I had to be in Dusseldorf in the last minute for a trade fair.The hotel has an appealing entrance with a nice feel to it, but in the hotel outside the entrance area all the carpets are stained black. The room was the smallest room of any hotel I have ever stayed in, with no room for a chair or desk. There were two single beds with enough space to stand between them, a small wardrobe with a cracked mirror on the door at the entrance with a place to put one suitcase & one small bedside table for both beds.The room smelled of mould. The outisde wall was wet under the window taking up the whole space facing the outside and had been recently painted in an attempt to hide the problem and the paint was peeling off. To alleviate the problem the staff had left the window open, and the room was cold.The radiator could not cope and the room stayed cold the whole night. I went down to reception to complain and was told, what do u want? it is cold outside.I asked for an electric heater and was told tomorrow they would ask the owner and the next day they brought the heater, which sufficed.The bed had on the side a large headboard that run the side of the bed and was fixed to the wall to keep the wall from getting dirty. In the night I turned over and it fell down, The hotel did not offer the discounted travel tickets the city provides for hotel guests,I would strongly advise against using the hotel. Be warned!
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Verified traveler
8.0
/10
Reviewed 736 week(s) ago

Hotels.com verified review

Great little hotel near the Ko lots of restaurants and bars in surrounding area. Staff were very friendly and helpful! They were happy to help with information about Dusseldorf and various transport options - they really seem to care about guests. I was recommended Il Mercato restaurant just down the street for dinner and it was very good. I stayed 2 nights in single room which was small but spotless and the shower was great! For a cheap hotel without the trimmings but with friendly service I would definitely recommend Herzog. 5 mins walk to Ko and 20 mins walk to old town. Main train station is also close by.
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