We loved everything about this hotel! First, our flight into Rome was very delayed, making us arrive in Siena at nearly 1:00 am. We called ahead and spoke with Elena, who arranged for us to be able to access our room so very late (the hotel front desk closes at 10:00 pm). Our room surpassed expectations—large and comfortable bed, great storage for our stuff, excellent air conditioning, and a spectacular view of the Duomo and City Hall bell tower. Breakfast each morning was delicious. Highly recommend Villa Elda Boutique Hotel!