Overall Ratings & Reviews İlica Hotel Spa & Wellness Thermal Resort

Beautiful 5 stars hotel, beautiful view and staff - lots of variety on breakfast buffet - recommend to use the facility

Absolutely Beautiful lobby and grounds. Excellent breakfast buffet. Wonderful, helpful staff. But the rooms are as dark as a cave. Worst room lighting i have seen in any hotel. Bathroom light shines on the back of your head rather than your face. Not enought light to see what is in the closet. A unsolved mystery for an otherwise excellet hotel.

Very good

We enjoy our stay with check-in was excellent as always, thank you Tuan. Spa with Narti was above and beyond. We will definitely come back cause that’s our spot for many years. We love hotel and spa, we love cesme.

We love our stay here, check-in Tuan is excellent and hotel spa Narti is the best for massage. We will definitely come back. We’ve been coming for many years and we will continue to come and enjoy our stay.

I strongly recommend!

Our stay was pleasant, however the customer service in the hotel overall could improve. Great facilities and spacious bedroom.

Location was amazing and beach was perfect

A lovely hotel with plenty of parking available. We were out of season, so didn't go into the sea or use the outside pools but the pools inside were sufficient for me and my son to use. Rooms were great with a sea view. Would definitely recommend this hotel.

Great amenities and service. This is the fourth time, we r staying in this hotel. Certainly recommend….

Nice clean rooms, helpful staff in the reception, restaurant, and also on the beach. House keeping also very kind and helpful. The food is colorful, varied and delicious, typically Turkish style. The hotel location, and its infrastructure, comparing with other hotel’s nearby, is the best.

Everything

This was our 3rd back to back years. The quality over the years drastically reduced, fewer member of the staff, housekeeping who constantly gossip about us out-loud, a safe couldn’t fix in a 5 day stay and a mini bar person who enters the room as he please. When I stayed here 3 years ago my experience was ‘wow’ now just an average hotel. Won’t be coming back next year. Thanks to the bakery chef who accommodate my daughter’s allergens, spa staff and Musa from the beach

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Recommend this spa hotel. Clean, service is good, staff are helpful, food is good. Primarily local Turkish visitors, which created a nice local vibe.

I can’t really complain about the property. I do enjoy my time here, especially beach and the spa. Only major disappointment was check-in, this time staying at the property. They don’t recognize VIP gold member status. At check-in Bert, Bircan and Selin who is customer care service doesn’t understand the extra VIP perks. It was recognize before at my stay here but this time around check in agents at the front desk doesn’t know much about it. Only one check in agent Gokhan was very friendly and tried to be helpful. Unfortunately, if you are an VIP Gold member with Expedia, don’t except to get the extra perks here. Good thing, they do have wonderful beach and spa with Narti that makes me want come back here. Beach staff is wonderful as well or else I would tried other resort that gives respect to VIP perks.

Excellent hotel, highly recommended

We love this property, me and husband been coming to this property more 5 yrs. We tried to visit twice a year. Beach is excellent and the seating area is perfect for us. You don’t have to wake up early to grab a beach spot, lots of choices. I use the spa about 3-4 times and I highly recommend Narti. She does excellent Turkish bath and deep tissues massage. If you decided to visit, make sure you make your appt with Narti, you won’t be disappointed. Especially, if you have stressful job in New York City. We will definitely come back. This is definitely my spot in cesme. Plus, it’s close to the marine. Thank you 🙏 to the staff. They go above and beyond to make your vacation enjoyable .

Overall, my three-night stay with my three kids was enjoyable. The suite was pleasant, offering a great view in an amazing location. However, the language barrier was a challenge for some annoying stuff ( especially to the guy that was in a white shirt right at the back of the restaurant). However, Büşra was very nice at the restaurant. Friday morning food was disappointing, but over the weekend was nice. Additionally, the weekend experience was marred by neighboring guests smoking, causing discomfort. The online dinner reservation hiccup was frustrating, with the resort's unaccommodating stance and lack of assistance leaving a negative impression. Despite these issues, the positive aspects, such as the location and view, contributed to an overall decent experience.

enjoyed my stay