Overall Ratings & Reviews Sure Hotel by Best Western Port Jérome - Le Havre

very comfortable one night stay

Stayed for one night on a trip to Normandy. It’s an older hotel that has been freshened up. The room and bathroom were fine. The small hotel parking lot was full late at night, so had to park on the street, which was no problem.

Very friendly staff, Very good breakfast for the price.

We stayed one night in hotel on business trip in France. We arrived out of opening hours of reception (after 09 pm), so we had contacted the hotel by phone prior to our arrival. We received clear and easy instructions for check in, and the whole proces went very smooth. Friendly staff as well. Hotel is easy to find. Nice old building with spacious renovated rooms. Good value for money. Two minor remarks: the parking lot on site is pretty small and fills up quickly, and there is a really big industrial site/oil refinery in town, below in the valley, which makes for an unusual view from the room at night. Would stay again when in the area.

The hotel is ok, reasonable price. Decent service and breakfast is satisfactory. Family room is a good size but dirty and smelly. The area is terrible. View of chemical / industrial plant and smell is ghastly. Would not recommend coming here if you are on holiday.

This hotel is newly renovated and one of the best value I've ever seen in my 3 weeks trip in France. The rooms are big for and the bathrooms are GIGANTIC for France hotel. The hotel is side of a farm land so there might be some "funny" odor and there is a dog in the front who is pretty loud for his morning pee pee :).

The hotel has recently been refurbished. The rooms are simple but comfortable. Good mattress and large bed. Separate bathroom and toliet. Great free Wi-Fi and tv reception. Good breakfast. Self service. Very polite staff. Easy parking. No restaurant in hotel and none open in Gravenchon until Thursday evening.

It is such a cosy hotel! Staff is so friendly. You are waking up as refreshed with it is lovely view.

Although located close to a power plant, very cozy. Newly renovated in 2018 and excellent value.

Good excelente perfect

The hotel looked nice from the photos and also when we arrived outside. Despite the friendly welcome from the receptionist, the hotel was obviously rather tired. There was no means of making a cup of tea or coffee as there was no kettle or cups. The toilet made an awfully loud noise every time it was flushed. I don't no how it must have sounded throughout the hotel. The shower head could not be hung up but there was a notice suggesting you turn water off while lathering. (Not easy to wash) The sink tap was very stiff and difficult to control. Definitely overpriced.

I had to overnight for work in Notre Dame de Gravenchon and stayed at the Hotel Pascal Saunier. The room was clean the staff were very nice and all in all it was a very pleasant stay. If your French is non-existant, it will be somewhat difficult to communicate with the staff (other than the owner who speaks English).

The hotel itself was comfortable and clean and the staff was very nice and helpful. However, the view over the nearby oil refinery was not expected and the smell was unpleasant. We would not stay here again.

Super

Très bon accueil et l'hôtel très propre . Je recommanderai cet hôtel à un ami et j'y retournerai avec plaisir

Nice hotel and location, room was clean but the windows were not closing properly so it was cold inside

Des appels téléphoniques pour savoir si on mange ou pas, savoir si on arrive à 9h parce que à 9h01 ils sont fermés. Ils croient qu on allait partir sans payer alors que j’avais toutes l’équipe qui travaillait 12h par jour.

Odeur insoutenable dans la chambre, l'impression d'avoir dormi dans une ecury

Très bon séjour mise à part la salle de bain ou la porte de douche en verre était trop proche de la parois et la touchait , risqué pour des enfants ou si l’on ne fait pas attention …

Une nuit seulement, mais une très bonne nuit. Accueil très agréable, bonne literie, environnement calme, petit-déjeuner à volonté, le tout au milieu de la verdure, je "pense" que je peux vivement recommander cet établissement.