Breakfast was excellent

Perfect stay with restaurants near by and easy to move between towns

Location wise, this could not be better. Staff were very helpful, breakfast was nice. The restaurant in the evening has a good selection of Swiss traditional dishes - otherwise you can cross the road and go to Loewen (which belongs to the hotel as well). Note that for late night check-in you need to call them so they can leave your room key in a safe box at the main entrance (dead easy).

The hotel was right across the street from the lake. Delicious breakfast and great location in a beautiful, quiet town. Would definitely recommend this hotel and if in the area I would stay here again!

friendly staff and fair breakfast, But there is several location of this hotel our room was across the street and the room was old, i felt like the bed was a prison cot. small and thin and uncomfortable, the shower and bathroom was fine.

So glad we decided to visit Brienz. This is a fabulous hotel with their terrific restaurant across the street with an outstanding view from the Terrace.

Check in was great (Sophia is very sweet), property is nice and food at the restaurant was really good. It is at the end of town so a lot of walking to get to the hotel and back to the main part of town. Also next to a church so if you don’t mind hearing the bell every 15 minutes (or you don’t like sleeping) it’s a good spot.

Excellent customer service

We would go back. I loved it. My husband was a little less enthusiastic partly because we had to haul our bags up a couple short flights of stairs and partly because he had to duck while walking around the room. The ceiling was quite low and he is 6 ft tall. :) I’m not certain he was actually going to hit his head it was more that it felt like he might. Amazing breakfast in a very quaint old room. If you are looking for modern this isn’t it, but if you like some national heritage and a good night sleep (great beds) this is it! Wish we could have stayed longer.

The view

It’s about a 13 minute walk to the train station so it’s in a convenient location. We had a room facing the lake so the view was beautiful. It’s got a very rustic, cozy feel.

A pretty hotel surrounded by a wonderful area.

What a beautiful place in a beautiful town. We arrived during the hottest days and the office staff was so gracious they let us borrow their office fan. There was a big storm that came through that disrupted the whole town but their service didn't waver. Thank you so much for everything! We had a spectacular time!

It was difficult for us to find the accurate location,one company owned 3 places,the restaurant near the lake view,very bad old waiter,we are tourists and we did not know what kind food we would order as we asked what we wanted to eat,but they did not have,the old waiter had no patience and was pissed off.we recommend the tourists don’t go there any more if you can bear this bad service.

Very nice staff, nice rooms and great service.

This hotel is a little gem. I booked randomly and the staff was super friendly! I actually became buddies with one of the waiters. The view on the lake is magnificent. I wish I could stay longer!

This hotel was quintessential switzerland! So cozy and welcoming we wished we had stayed there instead of moving our stay to Interlaken area!

Great location, friendly staff. Recommended!

Location is magnificent

Good room; needs some AC for hot day--because bell tower is loud with window open.