Hilton Phoenix Chandler

Explore Hilton Phoenix Chandler
8.8
Very Good
From 948 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

8.8

Service and Facilites

9.2

Traveler Reviews Hilton Phoenix Chandler

Number of reviews per page
20
40
Top reviews
Janice
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We enjoyed our stay. Parking was easy and accessible and the room was very comfortable. We also enjoyed a hamburger in the lounge area in the evening.
Jessica
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love the experience.
Monica
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is great regarding how nice it is. We had to get a hotel bc our air conditioner went out. We checked in around 1am. The girl at the desk was friendly with quick check in. She had told us that she would put the date as August 2nd and check out August 3rd. Our keys weren’t working to get back into the room. My husband went down to speak to the front desk. They said we had to check out because they have us for August 1st to August 2nd. We have an email showing our stay is from August 2nd to August 3rd. The front desk said there’s nothing they can do because we booked through Expedia. We had to pay for another night because our air conditioner is not fixed yet. We spoke to Expedia and they called the front desk. They are not willing to refund even though the email states August 2nd-3rd. Expedia escalated the issue and will look into more.
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Leo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Felt very comfortable Awesome staff
katherine
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great property , very clean, helpful staff. Many restaurants and shopping store nearby
Marc
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay! Nice and quiet.
Michael
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The front desk staff was amazing. Eager to please you and work with you . One of the best stays I have had anywhere. Will definitely return
Charlee
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean lobby and super friendly staff
Brian
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What a horribly maintained dump. The EV chargers didn’t work, and the self absorbed millennial behind the desk didn’t care or even understand the issue, nor care to get off her phone and try to help. The AC didn’t work due to battery failure, the lights were not working, bathroom was dirty and the overall feel of the room was neglect. On the bright side, you could spend 22.00 for a crappy continental breakfast, so there’s that. Hilton has really changed for the worse. I’m far more impressed with competitors offerings this decade.
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Shontanice
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great staff, very accommodating. Clean, close to everything
Dawn Marie
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I got a balcony that showed a beautiful view in the picture , but my view was a noisy industrial thing blocking the view. I shouldn't have had to pay the extra for the balcony.
Darlene
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our daughter was hospitalized 1/2 mile away it was very convenient . Service & staff were great .. very close to shopping, food & very short distance to where we needed to be.
Garrett
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff
Phillip
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice hotel. Great staff and good restaurant
Aarika
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The walk out balcony was worth it. Amazing view. The room was very nice and comfortable. Black out curtains 👍 Very close to the Chandler Fashion Center and lots of nearby dining options. The hotel has a starbucks
Bryson
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very underwhelming, especially for "King Suite". From the oldest TV I've seen in a hotel in 3 years, to dirty carpet, and a faded chair. Even the bathrooms tissue roll didnt even exisit and it was just sitting on the counter. Theres nothing "King" or "Suite" about this place. Save your money or just stay at a Motel 6 and youll get tje same if not betyer experience.
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Phyllis
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I first stayed at this location for my grandson's wedding in 2022. Our family had a wonderful time during our stay! I've stayed here whenever I'm back in Chandler. :)
Herbert
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We didn’t have a microwave or a way to heat some snacks but everything else was fine
maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice hotel
Pamela, James
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

we had a king-junior suite on the 6th floor (618) the air-conditioning unit was on the roof directly over the bedroom and sounded like a jet plane was up there...very difficult to sleep.
Number of reviews per page
20
40