9.0
Exceptional
From 354 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.6

Service and Facilites

9.0

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Traveler Reviews Park Palace

Number of reviews per page
20
40
Top reviews
David
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great place to stay in Florence convenient when entering and departing the city while also being in walking distance from all the attractions.
beverley
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Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Lovely place to stay. Spotlessly clean. Staff were kind, friendly and hospitable. Perfect place to unwind after walking endless miles through Florence.
Karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

This hotel was a delicious find in a park behind Boboli Gardens. The rooms are spacious and the elegant decor gave a feeling of old world grandeur. The staff went out of their way to help make our stay comfortable. Iuliana in reception was so amazing and kind to my parents. Will be back for sure.
Al
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

We loved everything about our stay. Food, especially the eggplant parm, complementary breakfeast buffet was a feast. Waiter for dinner was same guy every meal. Working so hard and so pleasant. Felt like we were all family for our stay. Very quit w beautiful pool n so close to Boboli gardens for morning walks.
Melba
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Loved the breakfasts on the terrace every morning! The location was good, not too far from the center of town. The room was clean and comfortable. The staff was very accommodating.
Li
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Resort like in the beautiful settings yet it’s walkable to major attractions. The staff is super friendly too.
lena
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

This is the third time we have stayed at hotel Park Palace. This time the prices had trebled but it was worth it as it really lovely there. The location is fantastic. After sightseeing in Florence, we could cool off in the pool at Park Palace and have a light lunch on the terrace. Wonderful setting.
Paula
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

It was a joy to stay Park Palace. The setting, pool, breakfast, staff, being away from the bustle of the city. It was exquisite.
Sally
6.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

We chose this hotel for the lovely position. A 30 min walk out of town set in beautiful parkland. We arrived at 2.30pm and were told our room was not ready. So not a great start. When we did finally get our room the aspect was horrible looking out into scrub. Photos attached. The wifi is non existent as there is absolutely no service. My husband and I ordered some drinks to have by the pool one afternoon and after 30 minutes we chased them up. The waiter had forgot. We waited another 30 minutes for the drinks. We had paid for breakfast to be included with our accomodation, but the service commenced at 7.30 and not 7am like other hotels. We had some tours booked with 8am starts so we were unable to utilise the breakfast at the accomodation on a couple of occasions. One of the mornings we got down to the breakfast room for 7.35 but the full compliment of breakfast was still not available as they were still preparing it. Finally, there is not any soundproofing between the rooms. We could hear every word in the room next door in addition to other showers running.
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L
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 148 week(s) ago

Hotels.com verified review

It was alright, the room for the price was a bit disappointing. We were in the dependance, Ground Floor and could hear footsteps, laughing and conversation of people upstairs. Have stayed in better places
Justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Excellent hotel. This was the third time we've stayed at the Park Palace and we thoroughly recommend it. The staff are friendly and helpful, the rooms are spacious and clean, and the food is excellent. The hotel is a short but steep walk away from the centre of Florence.
Caroline Daphne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Perfect setting, beautiful authentic villa with antique furnishings and lovely gardens and pool. Wonderful friendly and helpful staff. Perfect location for exploring Florence, walking distance to all the historic sites, yet set in a quiet and tranquil location.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

The Park Palace is both comfortable and elegant! I'd be very happy to stay there again. The service was very good. The hotel itself is charming and old fashioned. Beds were comfortable with very high quality linens. The location is a little far (20-25 minute walk, 10-15 minute cab) from the main tourist attractions/monuments, but if you prefer a quiet setting and enjoy walking this place is for you! Florence is not a big city, but it's still congested and busy so I really enjoyed the serene setting at the Park Palace. As a bonus, they have easy parking too.
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Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

The property’s exterior is kind of run down, as was the furniture in my room. Yes it’s remote but so much so that there isn’t anything to do without driving or taking the bus, and few of us can handle the hills on a return walk from the center.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Beautiful property that feels like being in the country but only a25min walk to city center and bus terminal nearby.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

Ths property is located on the hills and is really very cosy & great. U need to travel by taxi but its not a big deal for ths place whch is away from the hussels
Andrew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

A beautiful looking hotel with a personal touch,located in a very attractive area just a 20 minute walk from Florence town centre. The staff were very friendly and accommodating, and the breakfast choice was very good and of a high standard. Tea and coffee making facilities in the room would be a welcome addition, other than that we were very happy.
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Sally
8.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

Nice quiet location, lovely hotel good breakfast only 10min walk into centre.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Lovely setting and a spacious room. Breakfast was adequate, dinner was excellent.
Verified traveler
icon-Business Family
Business Family
10.0
/10
Reviewed 310 week(s) ago

Expedia Group verified review

Staff and service are excellent and so is food (especially breakfast).
Number of reviews per page
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