Overall Ratings & Reviews Home2 Suites by Hilton Albuquerque/Downtown-University

Everything was clean as expected

Clean, good beds

Great place to stay for an overnight in Albuquerque. The area seemed safe, and there were many stores and restaurants within a short drive. The hotel had a nice game room for guests. Rooms were typical Home2 Suites rooms (which is to say, excellent). Everything was clean. Easy check in/out.

Excellent hotel

This our "go to"stay

Breakfast was great

Great place to stay. Love the gym, though I wouldn’t mind a little more variety in cable attachments. Excellent snack collection in the little store. Will likely stay here every time I’m in town.

Jennifer (Friday night reception) was helpful, kind, friendly and went the extra mile to help fix a mistake our third party booking platform made. She is a gem!

Enjoyed our stay. Everything was up to par. Breakfast was a wee bit underwhelming but we still ate nonetheless.

Very convenient location.

Well run property

Safe place to stay. Room was nice and clean with the exception of shower which should be upgraded on shower head (very poor). The sliding door also was noisy and kept getting off track.

I was told at check in “you are not guaranteed the room you booked.” I booked a two bed room, with a sofa bed for my family of 5. They gave us a room with one bed. The manager was no help in finding a solution. Blamed it on Expedia. We had no choice but to sleep in the room they gave us. Unfriendly staff. I will not ever be returning. It was a huge inconvenience.

Very well run. Staff friendly and you can feel a good vibe. They were helpful and not overly polite. Places are clean and they did a good job keeping it clean. At times elevators were a bit dirty but only during times of heavy traffic. In all fairness I think they did a very good job. Breakfast was good.

Will definitely stay at this location again.

You can always count of Homes2 to be clean, modern and friendly. My favorite hotel chain! Cant recommend enough!

Stayed here one night. It was great! Clean, safe, and helpful staff!

They wouldn’t refund us our stay even though we were stuck in the snow storm hours away- felt that they were very inconsiderate of the situation. Poor customers service, will not book again.

EVERYONE WAS AWESOME! The facilities were clean, modern, and well maintained.

The stay at Home2 was not the same as before. The TV in the room did work snd was not able view local channels. Maintenance man was supposedly sent but show.