First, when we entered the hotel, the toilet paper from the previous guest was still in the trash. I have also traveled or resorted a lot, but I have never met a hotel that charges a motorbike parking fee (40k) overnight like this. The fee I find is unreasonable but not a big deal. But the air conditioner was loud all night, I texted the hotel to see how to solve it, but did not reply to my zalo message. Going down to the 1st floor there is no one on duty. We also did not receive any apology, sympathy or explanation from the hotel. A bit disappointed by this experience ☺️