Comfy bed, new nice bathroom. Furniture a bit tired. Sunday is a day of rest for staff, no restaurant or bar open. All closed after breakfast!!!

Nice, pet-friendly, hotel. Convenient place to stay near to the motorway. We were travelling with our dog. Staff were very welcoming. There was a small charge, I think €20, for a pet-friendly room. Dogs are not allowed in the restaurant, but they can go in the bar, where you can get food and drinks. The hotel is next to a park where we could exercise our dog. Food and drinks in the bar and restaurant were very good.

Great hotel with friendly staff.

Perfect for a couple of nights for a trip to see Ed Sheeran at the Volkpark stadium. Only 15 mins drive from the airport, short taxi ride to the stadium and a 45 minute walk back. Breakfast was really good and not too busy. Would definitely recommend.

Good location for work

Well presented with good restaurant facilities. Unfortunately no kettle in room.

Location was awesome, just near the zoo (the zoo itself is pretty overpriced. Had way better experience way cheaper in central europe, especially in prague) and 3-4 minutes away from U-Bahn station. This let us be in the center in about 15-20 minutes pretty easily and there is a direct bus route to airport from the same place. The staff was friendly, decent breakfast, really spacy rooms with themed decorations on each floor, the kids really enjoyed staying there after a well-know chain stay in Bremen. We arrived about 30 minutes before check in time and were given the keys right away. Nespresso machine with free coffee was a good addition for the stay. Maybe a kettle additionally would be even better. Also the fridge was almost full with mini bar items, so we had to store our snacks outside it.

Was closed to public transportation.

Pretty legit.

Ver expensive parking charges. Relaxed atmosphere. Clean and comfortable.

I celebrated my birthday with family and friends. I couldn’t have been happier with the service and attention to detail. My guests and I were just blown away

Not a lot to do near property.

It is a decent hotel. Breakfast was really good. Everything else just OK.

very nice Hotel, the stuff was very friendly, but no restaurant or room service on Sunday's.

Perfect stay and service. This hotel is ideally located, clean, excellent food and faultless

Flawless operation

Bar not available/open for service several nights during stay. The mask frenzy and Covid certificate obsession in Germany is off putting. I won’t be going back in a hurry

The hotel was beautifully decorated and maintained. The location was perfect. Staff was always very friendly.

It was expensive for the size of room and the facilities. For example it was rated at 4.5 stars but there was no bar. I believe it was resting on the laurels of being the hotel next to the zoo. The staff were pleasant although Covid rules were a bit over the top (perhaps their hands tied) for example everyone zealously wearing masks in public places but no hand sanitizers at each of the buffet stations. Hands are more important than masks

Great hotel near Hagenbeck zoo fine with small discount we will be back