Overall Ratings & Reviews Holiday Inn Express & Suites LAKE ZURICH-BARRINGTON by IHG, an IHG Hotel

Would stay again. Hotel clean. Nice breakfast. Friendly staff.

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Front desk person when we arrived late in the evening was excellent-welcoming and both personal and professional. Room was clean, beds were comfortable, etc. Great start! The downside? People on our floor were slamming doors until well after midnight and before 6am—really interrupted a restful stay. Also, the next day when I talked to the front desk about club member things I could hardly understand him-his accent was so thick.

I like every things

The staff were friendly, helpful and genuinely interested in making my stay as comfortable as possible. The facilities and room were clean, neat and comfortable. The morning breakfast was fresh, hot and offered ample variety to meet any diner’s requirements. This hotel is well managed and focused on providing an excellent experience.

Very friendly, family run hotel.

Glen at the front was very help full and so polite. This is our 3 time and we will be back.

Staff was very friendly. Rooms were clean. Loved the amenities. Located in a great area and close to all of our needs!

The staff at this property is exceptional and the rooms are clean.0

All excellent except renovations going on were noisy and dusty. Staff, service, room were excellent

Very nice. Good breakfast with a variety of choices.

I liked the convenience of the property as it is near to my family's home and also shopping and dining. They also served a very adequate breakfast each morning. The only thing I did not care for was that they did not service our room daily. They did not make the beds, clean the bathroom or change out the used towels. Also, the grade of the toilet paper was extremely flimsy and cheap.

The staff was very concerned about making sure that their guests were being taken care of. Everyone at the front desk was very friendly. The rooms were comfortable and clean. The hotel breakfast options were very nice. I had an excellent day at this property.

Property going through some renovations but will be even nicer once it is completed.

altho the property was under renovation we were never disturbed by construction noise or dirt. The elevator was not working, and staff carried our bags upstairs. Our room was renovated and very clean, with comfortable beds and nice shower. The breakfast selection was very good, and the eating area was clean and pleasant.

Older hotel but convenient location and clean. Staff were nice and welcoming. Costa coffee in the morning was nice.

Overall nice stay. Only comment is that a non-dairy milk option such as almond or soy milk would have been appreciated at breakfast.

Everything and everyone were great

Decent place to stay but definitely in need of an upgrade. Not worth the price we paid

Parking in strip mall