Overall Ratings & Reviews Dreams Jade Resort & Spa - All Inclusive

Good amenities, food was OK! Need to call a few times to receive bottles of water in room (sometimes never showed). Very nice hotel staff and very clean rooms!

Amazing staff!

We enjoyed everything about. Friendly staff and always something going on to keep you entertained.

Recommend place

Pros: Friendly staff and lots of activities! Beautiful landscaping and delicious food at the hibachi restaurant. Cons: cleanliness of the pool and the room bathrooms (rooms overall are outdated), and the food at the Mexican restaurant was below average, the mattress and pillows were quite uncomfortable.

Very beautiful fantastic food

Worth a visit

Dreams Jade is really showing it's age. The balcony on our Preferred Club Ocean Front room the tiles were loose and coming up. No more glass of champaign when you arrive. Time to start looking for a new resort!

The best customer service

The utmost professional and respectful staff I have ever been introduced to.

Dreams jade is a great options for families. It’s a medium size resort with great food options. Entrainment is always available during the day and at night. Always food available ! The beach is fully stocked with seaweed but they do a good job in cleaning it every day, even though their efforts sadly it’s not swimmable. But that is just an area issue not the resort. Sometimes when it’s more seaweed the smell is not pleasant around the areas of the beach.

Dreams Jade is a beautiful resort. Details matter and this resort delivered on that! The beds are so comfortable! When we arrived at our room (we did not have any upgraded package) we were greeted with a plate a chocolate covered fruits welcoming us and the same for our last night! All of the pools are heated and they are right by the beach which makes for a beautiful view. You don’t need to make reservations at the restaurants which I really loved bc most other resorts require that. They didn’t pressure us into purchasing excursions/time shares. Staff always greeted us with a smile. Room service was great- although very late once but rectified the issue. They also have a fun kids club with activities all day and a separate teen zone (just wish my kids could have enjoyed the teen zone but they are just a couple of years too young). It is a bit smaller than other resorts I’ve stayed at but that makes it so much easier to navigate the grounds, especially when you have two children and they’re hungry or you’re coming back from an excursion at night. The sargassum was present at our beach and though we were not able to get in the water, we were able to stroll the beach and enjoy the view from the pool.

Service was slow overall- from room service to long waits at the buffet to be sat. Many of the amenities weren’t available, and with the seaweed covering the beach, there wasn’t much to do, so everyone ended up crowding around the pool. That made finding a spot by the pool pretty difficult. On the bright side, the staff was helpful and the rooms were spacious.

Stay time: June 16-22 ROOM; Booked this all inclusive resort for myself and my girlfriend for our one year anniversary. We were very happy with the room situation (preferred king room with ocean view). Room layout included a large living room section, with a king bed and plenty of room to move around. There was a large balcony with a jacuzzi which we did not get the chance to use. Would highly recommend this room to a couple who values each others space (had our own seperate closets and sinks, with a safe). Bidet is also included in the seperate toilet / bathroom section of the room with its own sink. Room came complete with a mini fridge that was stocked with 4 Dos Equis’s every day, two bottles of water, as well as regular and Diet Coke. You can always request more from room service. The preferred section of the resort is adults only and has access to premium alcohol (only one bar in the lounge area, indoors) as well as a seperate pool area from the family side, along with private beach access also seperate from the family side. RESORT EXPERIENCE: Despite being a adults only + family resort, the family side was a ton of fun with activities and events happening every day with specific areas for younger kids to participate in day care and teenagers to play games like ping pong, video games and pool. The family aspect did not inhibit our experience whatsoever and most parents with kids were very fun. If anything it made the experience even more enjoyable.

Great experience from Dreams resorts stayed for 5 nights wait staff always attentive professional and courteous. Food was top notch with abundant varieties 5 stars will recommend to friends and family

Was a nice a place to stay in.

Lots of amenities, friendly and sociable staff, food was excellent

Great service, great food, great drinks. I will definitely be returning for another vacation.

A beautiful resort. Wonderful and friendly staff! Food is delicious and would love to come back with my family. Thank you to the receptionist, to Maria Jose, and to Edwin and Jonathan, who were wonderful waiters that worked at the restaurant! Thank you!

I liked that the resort wasn't huge. You can walk easily to everywhere you needed to go.