We upgraded to the "premium" Room for an extra 1k INR room was good and comfortable , room service round the clock was a joke, we needed towels, we called room service twice but no one came in the end i had to walk out of my room and get towels, we were staying there for just a night, had a hectic day and came back to the room only to find out that our ac wad not working, called room service again to see if theu can fix it l,the guy said he'll check and tell us in ten mins, nothing happened in the end. During our check out i paid for an ac room for which the ac didnt work than you hotel milan "international"