Overall Ratings & Reviews B&B HOTEL Birmingham Centre

Reasonably priced, clean and comfortable. The efficient staff were friendly and welcoming.

Stayed on the hottest day of the year only to find out the rooms have no airc onditioning. I turned up the fan to full only to find out from reception that this was circulating air from outside. So my room ended up being hotter than when I entered. Event the corridor was cooler.

I wasnt happy with the shower place as the whole bathroom will be wet when you finish showering otherwise everything was fine.

Good location. Friendly staff. Room too hot with no functioning air conditioning

Overall good, issues were air con didn’t seem to blow cold air, sink didn’t drain, bed mattress wasn’t very comfortable

Great location for the Utilita areana. Easy to get to, staff friendly. Stayed here before, so nice to come back.

very helpful staff, comfortable room, great location and a good price a little bit of refurbishment going on at the time of booking (20th to the 22nd of june) so a little bit of construction noise at the time, but as we werent staying in the room all day, it was no bother enjoyed the breakfast ( normal hotel breakfast buffet so combination of "full english" and contiental) would stay again

For the price I paid I was presently surprised. The room was big, clean and the bed was very comfortable. The only negative point was that the air con didn't seem to be working, it was a very warm night but I just slept without covers.I would definitely stay again Central location not far from the Utilita, just a short Uber ride.

There were no spare pillows & air conditioning did not work well the 2nd night. Housekeeping forgot to refill milk in room.

Loved the spacious rooms with good bed, work desk and accessible washrooms. Great location - A bus stop right at the door and only a 10 min walk to the city centre. Excellent service by the staff. Soundproofing could be a bit better.

Parking for the hotel required payment and was limited to four cars. Staff could not give direction to alternative parking areas nearby. Front desk for check-in is not clearly marked or easily discernable. Rooms are clean and tidy.

It was average abs basic Food was good and no parking

Don’t normally do reviews, however… The B&B Hotel is great. Dead clean, great rooms and facilities & reasonably priced. 100% recommend.

Comfortable room and delicious cooked breakfast. The location was great and has a garage around the corner which is handy. Friendly staff and a lovely pint as soon as we got there. Spot on stay!!! ⭐️⭐️⭐️⭐️⭐️

Was really impressed with this property. The staff were extra friendly and helpful. Very pleasantly surprised by the whole experience and we will come again. I wish I had clicked that the canal was so close on the first day was that was a lovely surprise to find

We arrived at reception and the most unpleasant member of staff didn’t greet us well at all she didn’t smile nothing we thought this was very rude. Then as we went to our room the ceiling and walls were all satined dusted and dirty chair it was very run down. We got ready for our night out went to the bar for a drink the lady who was at reception was playing the game in the bar and looked at me and said in abrupt manner you ok I said yes thank you are you we then got served by the chap at the bar I had a large wine and my husband a pint this is the funny bit the chap poured my drink into two small glasses one with the smallest of amount because they didn’t have a large wine glasses which we thought was ridiculous. The next morning we was ready for our breakfast which was lovely enough of and the lady who greeted was wonderful and polite so hats off to her you need more staff like that maybe see if she would like the reception job because she was more welcoming than the other lady mentioned earlier.

Good things first: The hotel is located centrally and close to railway station Things that can be improved: only informed after booking no on site car park available and that there is construction work on going so expect noise till 5.00 pm The rooms were not cleaned not the bed made during my 2 night stay : when asked to the reception staff ( there was only one person at reception managing the bar as well) he informed me that I should have informed him that rooms need a clean I asked him that should be standard practice for rooms to be cleaned in all hotels and that he did not mention to us on the day we checked in ( same guy had checked us in) There was no shower gel in the shower the bottle was empty The standards for customer service were very low Breakfast was ordinary We were 5 in group and had 5 different rooms fkdv2 nights and none of the rooms were done so it was not one off they just don’t clean the rooms if you stay more than one night

From the moment I entered the foyer to the moment I handed my card back I felt completely comfortable and well looked after by the staff. The facility was clean and tidy, the rooms quiet and comfortable. I will certainly keep my eye out for other accommodation venues this chain has available throughout Europe and the UK.

Great location, great price, and gluten free breakfast options were good aswell

Nice hotel near the city centre. Saw a few comments indicating the surrounding area was dodgy, but this is not what i found. Sure there were a few boarded up shops, but otherwise i felt entirely safe. Hotel was great value for money. The room was comfortable and clean - albeit a little dated, but they appear to be renovating the rooms. Front desk staff were friendly, and when i had an issue with the shower not draining in my room, they helped get that resolved.