Everythjing was amazing about the hotel, location, customer service, restaurants.....

Great location, amazing staff, room service was so prompt and courteous...room was spacious and beautifully decorated and designed, we travel often and we believe this is and should be rated as one the top hotels in the world and we will definitely visit Beirut again just to stay at The Gray Hotel. Thanks again to all of the staff at the hotel.

Everything was very good. Clean rooms. Prompt room service. Helpful staff.

Best service one can get.

Excellent service and staff. They go beyond what is excellent service. Will definitely stay there again!

perfect room are huge, modern, we loved it, decoration perfect staff very nice and professional great location (only the bakery and bread could be much much better for breakfast)

I picked four different hotels to stay during my two days Beirut trip and ask to my local friends from Beirut and he suggest me to stay in Le Gray. I have stayed in an executive room and i just loved it. The room was quite big and the bathroom was really clean. The bed is comfortable with so many puffy pillows. The location js very close to the fancy shops so you can easily walk. The staffs were really nice people. The only drawback i can easily say they do not provide free parking for the hotel guests and they provide valet parking instead. However, overall i enjoyed my stay and yes i’d love to stay at Le Gray for my next Beirut trip.

Good location, excellent service. Only outdoor swimming pool , water could be heated in May.

Best hotel to stay in Beirut not 5* but this place is 6*

The room type I requested wasnt available and I had to upgrade and pay extra!

It was an amazing stay..The hotel is in a great location the best in Beirut.. The staff are friendly and they do their best to make a difference..It is very clean..Quite..Comfortable and spacious rooms

The hotel was very lovey, probably the best one in Beirut if i have to be honest. Service is attentive which made the stay very enjoyable. The food on the rooftop at Indigo Restaurant was also a special treat! Superb location in downtown short walking distance from high brand shops! 10/10 would recommend!

Really enjoyed my stay here we booked an executive suite so our room was big and spacious. Only problem we had was at check in - staff took our luggage but then it took over an hour for them to take it up to our room despite us calling reception to enquire about it.

A fantastic hotel and staff from check in to check out! Classic service and design.

A bad experience with the hotel poor quality of service

Everything about this hotel was superb. The location, the decor, the staff and service. I couldn't rate it more highly. I travel approx 50 days year on business and this hotel is right at the top. Would strongly recommend for business or couple travel. I will be back next year!

Beautiful, many thanks for your geste revour anniversary , greatly appreciated

Ideal location. Perfect five star hotel without being pointlessly ostentacious. True sophistication.

nice hotel but a bit over rated. The location is excellent.

Perfect location, excellent service and great facilities. Very spacious and comfortable room. Absolutely recommendable. Also good value for money.