Overall Ratings & Reviews Novotel Manaus

The hotel was ok, the rooms and hallways were very "institutional" but the common areas were quite nice. Ate in the restaurant twice and it took well over an hour to get our food both times so be prepared. Unfortunately, there is not much in the area, and it is not very walkable.

Breakfast was great rooms are great pool and staff wonderful area around hotel is a little sketchy but is expected in Brasil

Clean and friendly staff

Nice lobby. The room is a little small. Pillows could have been fluffier and towels could have been softer. Lost electricity and was running off a generator. Had to bath in cold water. Lights went out in time. Thankfully we were already packed. Not close to things to do.

Staff is always friendly, helpful and professional. I always stay here when I visiting my friends and family in Manaus. The breakfast is the best.

Julio, Luis and the entire restaurant crew made our stay comfortable and extraordinary. They were very professional and attentive to their task however small. They are good employees that need high commendations. Thank you all for making our stay a great one.

Like the room and the area Within the hotel. Food was good in the buffet. Did not like the room that had lots of moisture and water leaking under bathroom sink.

Very good hotel, good service , great amenities, very good atmosphere at the weekend with live music. Excellent breakfast and buffet dinner .

In general I had a great stay at this location. Very clean, food was very good. Very reasonable pricing. I would stay agian. Thanks!

Hotel staff friendly, good breakfast buffet, hotel is old and needs remodeling, pools walls were needing to be cleaned to get sun block etc of the sides

Hotel is clean and modern, good size swimming pool. Helpful staff and great breakfast! (Made on demand omelet!) Two things to note - room is on the smaller size (for 3), and the location is not that great.

The breakfast was excellent. The lobby was modern clean and inviting. The staff was very helpful and welcoming. We also enjoyed the pool which was clean and refreshing. There was plenty of convenient parking onsite as well. The only negative was the upkeep of the bathrooms. Our bathroom door frame had significant water damage and the shower had a significant amount of mildew/mold. Both of which I would not expect to see in a 4 star hotel.

In Manaus as a city, it's quite difficult to find good hotels, there aren't many options. Keeping that in mind, this is a strictly OK option. It's absolute basic, no frill hotel for a maximum of 1 or 2 nights. Except breakfast, which was decent, everything else including rooms, wifi, cleanliness, quality of bath fittings, etc barely manages to be at an acceptable level, nothing beyond basic.

Nice property at a reasonable price. Less than ideal location but one has to compromise given the price.

Very nice location. A bit isolated but the premises are in a very good condition.

Bad location. Hotel amenities not as described. Suitable for travelers with a rental car.

Great stay - great facilities and excellent staff. A real comfort in Manaus!

Good location to stay before and after trip into the Amazon rainforest

The hotel is nice but the rooms smell mold. Obviously they have not been aerated for a while. The breakfast was very good.

It has been 6 or seven times in less than two years and the hotel has maintained a great staff, a comfortable, clean and nice environment and good food.