In all a great hotel and I would recommend. Just a few things that, for me let it down just a bit. We were placed in a disabled/ accessible room. It meant we had a huge shower but also bars. I didn't book an accessible room, so why wasn't I given a choice. The garage was rather dark, my wife didn't like it there. And finally sone of the upstairs hallways were dingy too, certainly some better LED lighting would help. That said, food was really good, although we only had breakfast, huge selection and tasty, staff were always very helpful.

A very well located hotel for us to explore the area of both Germany and Austria! Excellent breakfast buffet and the breakfast staff were fantastic. Our room itself was functional but had excellent storage space and a wonderful view from the balcony! Perhaps in need of a bit of modernising in the room and definitely need better pillows, sorry! The Rituals products in the bathroom were a lovely touch, as was the gift on my birthday. We visited the pool once and again, it maybe needs just a bit of modernising. Our kids loved having the play park! The one thing I would perhaps suggest is that €10 per night for parking is excessive. Between this and city tax, it added an extra €100 to our bill on check out for a 6 night stay. There is absolutely no alternative in the area for parking and even €5 per night would have felt more acceptable. Overall a brilliant stay in a beautiful part of the world and we would definitely stay again, despite my points above.

Had parking but I am not used to narrow underground parking . Bar was nice. Employees friendly.

good breakfast

This hotel is for families or old people looking for a quiet weekend. Our suite had no air conditioning, so we had to keep the windows open for ventilation, which allowed flies to come in. It was a warm night and the only option for sheets was a comforter. The bathroom had a shower with the tub that was very difficult to access had no slip resistant mats. The breakfast had lots of variety, but the quality was average. Very few plugs for recharging our many electronic devices. The people at the front desk were friendly and efficient. If this hotel would be modernized and the food improved it could be excellent. It is in a lovely location.

Nice hotel and very kind staff. Communication for the check in process could improve.

Good for kids.

Lovely hotel in a beautiful town, reception staff were very helpful and kind! Had a wonderful swim in the pool, wish we were here longer!

This hotel has basic decor. If you’re after luxury, look elsewhere. Think Army barracks level of decor. Breakfast was ok, but the scrambled eggs were congealed and could only be served in slices. The hotel was comfortable enough and the staff polite, but they let me down badly during my extraction to the airport. I requested a reliable taxi for 04:30hrs at the latest to get to Salzburg Airport on time for my flight. I specifically said he can not be late. Taxi arrived at 04:55hrs, nearly missed my flight.

Overall the hotel was clean, the the sofa it our room was worn and dirty. There was no AC but a fan was provided. Breakfast was good. The breakfast staff knew who we were as soon as my husband mentioned his food allergy and they were very accommodating. Finding the parking garage was a bit tricky the first night as it was dark and we were told it was behind the building next door. It was not. It was next door , but the entrance was at the front.

Great place to stay. Wish we stayed for more than one night

Kvalita a pohodlí

Staff very friendly, breakfast is fantastic, lots of variety. Dinner at night delicious. Rooms clean and tidy

Excellent service. Comfortable room. Family friendly. Great breakfast. Happy to return again.

The stay was amazing! Beautiful scenery and perfect customer service from start to finish!

The free breakfast buffet was good and there was adequate parking close to the hotel.

While you definitely pay somewhat of a premium, this hotel has very nice amenities in an ideal location. Breakfast buffet was excellent and pool was enjoyable. Rooftop terrace and restaurant have amazing view of the Alps. Parking was a little cramped if you have a larger vehicle but underground garage was convenient. Overall, I would recommend this hotel and it is a good value, although not for the budget traveler.

We had a pleasant stay at the hotel..we were sorry to leave and I'm sure we'll be back soon..

Friendly staff, excellent food and very clean. We had a great stay.

We stayed for only one night and we truly regretted that we could not stay longer. Very comfortable room, close to the highway and attractions. Breakfast is delicious. What was most remarkable is that, even if the hotel was full, 10 minutes before the end of the breakfast there was still plenty of food. No one was rushing you. Thank you!