Overall Ratings & Reviews St James of Knysna

Wonderful welcome, amazing staff and real comfort.

Fabulous hotel and top shelf service. We were greeted at the door, escorted to the bar/salon seating area to have a glass of bubbly while doing the checkin process in comfort. We were lucky enough to get a complimentary upgrade and our bags were in our beautiful room when we got there. The room was large and comfortable. Bed and linens were perfect. Breakfast was a choice of hot or a buffet, or both...but all amazing. Staff were all professional, but very warm and welcoming. I recommend this hotel very highly.

Very private accommodations with extremely friendly and helpful staff. Absolutely beautiful accommodations!

Wonderful hotel with exceptional amazing staff who work as a team looking after their guests. Sandi leads this wonderful team.

This must be the best place to stay in Knysna. I agonized about whether to stay here or closer in town and I definitely made the right choice. Everyone in ZA seems nice but the St James is beyond nice. It really is lovely to come back to a place where people go above and beyond. Great breakfast overlooking the water without the crowd. Nice place to have a cocktail after dinner. Huge room with great views. Private, safe parking area. I never even used the beautiful boat which other guests took advantage of. Enjoy!

St James was a perfect stay in Knysna - we wished we had booked additional nights, the hotel is a little further out of town but it is quiet, tranquil & the staff were so helpful in organising transport when required. Thanks to Sandy & the team!

A beautiful hotel overlooking an even more beautiful lagoon. We had a large room overlooking the lagoon and there are some huge suites. The staff were all friendly and excellent. Norman was extremely helpful and happy to advise us on how to get the most from the time we had in Knysna, including an excellent restaurant recommendation.

We just spent two nights at St James and we loved it. It it right in front lot the Knysna lagoon and offers a great boat ride to all guests, which we enjoyed. We were upgraded on arrival by the very kind staff who man the reception. Knysna is a very interesting destination, we loved the Two Heads excursion to the ocean. We recommend Dt James to all travellers to Knysna and we would like to thank the staff for the very profesional and kind atttitude.

Excellent stop in Knysna. Very good professional and helpful service. Have shared before and would return

I felt a bit like royalty.... Such a pleasureable experience! And everyone goes out of their way to help you.... And the free boat ride of course was very nice!

Beautiful Hotel in a quiet location. Staff are excellent and trip on the hotel’s own boat is a bonus. Pools are both lovely and our room/suite was lovely with great views of the lagoon.

We really enjoyed our stay here, we stayed in the Lady Anne Suite and it was amazing. The views over the lagoon were super and Sandy could not do enough for us. Was very helpful about suggesting activities for us and restaurants to eat in. It's a little bit out of town but they can arrange transfer for you which are quite reasonable. We had a really great relaxing stay here.

Lovely hotel right on the lagoon. We had a spectacular view from our room and it was so peaceful waking up to the sightband sound of the still lagoon. Staff were excellent, very friendly and helpful. Breakfast was amazing too.

Great staff and property. Large and immaculate rooms. A must stay place.

Boat trip was awesome, staff amazing, drinks were outstanding, food was perfect. I will come here again, for sure!

This is our favourite place to stay in Knysna. Great staff, wonderful position, great breakfast.

Service, staff and room were excellent but stay was ruined by no restaurant, no bar, no lounge no T V and very few other Guests. Renovation works in progress which we were not told about. Check before you book

This is a beautiful property. It is not inexpensive however the facility certainly merits the cost. It has a view of the waterfront and the rooms are spacious and extremely well maintained. The restaurant in the hotel has good breakfast and lunch options. Recommend having dinner at one of the many places on the waterfront. Solid 4 star property.

Great place. Very happy. Once the luxury home of the first Miss South Africa

Below average. - right in the high way so lots of noise from traffic - slow service - old non maintained/renovated rooms - WiFi not working - more like a 3 star establishment + nice breakfast outside area Overall very disappointing