Overall Ratings & Reviews TownePlace Suites by Marriott San Antonio Downtown Riverwalk

Seems like the interior is a little run down, wallpaper peeling, rust on the vents and door frames. Room was clean, fold out sofa mattress was thin and uncomfortable.

Location was nice, but that was about it. Outside reaks, room was loud with the street traffic, bathroom walls were peeling, and there was no hot water in the shower.

The staff was very nice, friendly, and helpful. My only problem was the furniture was old, stained, handles/knobs missing, and lamp shade had nasty looking stains all over it. Room 210.

Wonderful experience

The room had a kitchenette which was nice. It was pretty clean the front desk people were nice. I liked the location. The only problem was the room did not have hot water. This is something they were well aware of as the maintenance man came and turned on all the faucets and he even turned on the dishwasher. He said there is a water pump that needed to be installed for the 3rd floor. When we wanted hot water we had to go thru the routine of turning everything on and waiting for the hot water to arrive. Front desk didn't care when we checked out - total BS I will never stay there again

Great location and the room was very nice

The valet wrecked my car. Its been over 3 weeks and keep giving me the run around and keep saying its being reviewed by the insurance claims. Horrible experience by far.

The staff was friendly and helpful. Breakfast was decent. Everything else was not so good. They only have one valet, so I had to wait for him to ferry cars back and forth until he got around to bringing mine out. The bed was absolutely worn out, did not get much sleep. I had to wait 15 minutes for the water to get hot to take a shower. When I called the front desk because I didn’t have hot water, he told me I had to leave it running for awhile to get hot like that’s normal. It would have been nice to have been told that when I checked in. Lastly, this hotel is your most basic place to sleep. No extras, no frills. Not even a bar. You should know that before you book. It was the lowest cost, so I guess you get what you pay for!

I was good. Humid odor in the room.

The room smell like something humid or wet and did not have hot water.

No self parking available at the hotel.

Clean, friendliest service front desk, house keeping

It was awesome. Would stay there again

The staff was great!

The hotel was very nice friendly stuff. Only thing I did not like is you have to pay for valet parking

This was a last-minute booking and it was worth the price easy to book. The valet parking is a little pricey, but worth it since you can call them to bring the car back-and-forth love that I had a little kitchen area. Love the area around it.

It’s nice

Great location, friendly staff, breakfast was yummy!

we loved our stay they even had an happy hour

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