9.4
Exceptional
From 220 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.6

Service and Facilites

9.6

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Traveler Reviews Palacete Chafariz D'El Rei by Unlock Hotels

Number of reviews per page
20
40
Top reviews
Margaret
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A lovingly restored old palace which keeps its heritage but nods to current-day comfort. The staff are courteous and helpful. Breakfast is an added treat. The only thing we found is that the surrounding area is safe but a little shabby … a minor drawback. I wouldn’t hesitate to recommend it anyone who is looking for authentic charm with a huge splash of luxe.
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Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This boutique hotel was absolutely fantastic. The rooms are unique and each is customized. The breakfast is absolutely phenomenal. Staff went above and beyond.
Lawrence
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff rates highest praise, being helpful and efficient. Not adequately disclosed in listing is that property must be styled inconveniently located, accessible through an uphill alley and flight of 25 steps. (Staff offered to assist up the stairs upon arrival.) After arrival, room was accessed up two floors on a tight spiral staircase, 27 additional steps. From the room, a terrace is only accessible by another open cast iron staircase of many steps. In general, the hotel may be described as "Kitch," with mixture of antique, vintage and bizarre appointments, oddly arranged within an historic building. Complimentary continental breakfast was good. Best feature probably was a huge walk-in shower that could easily bathe 6 persons at once. Plainly, the appeal of this hotel is to a younger crowd, definitely not elderly nor mobility limited.
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Clive
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A wonderful stay. The hotel is stunning, quirky, and totally welcoming. The service was brilliant and the staff were really friendly and helpful. Breakfast was fab. The homemade granola was incredible. We stayed in the Lola suite. It was lovely, spacious, light, and comfy. Highly recommend
Toni
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

While Lisbon has so many fantastic areas to stay, I find the Al Fama area to be my personal favorite. This hotel’s old world charm is also my kind of style. So the combination was perfect to me!
gerald
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location, fantastic facility with so much history. Wonderful breakfast and the rooms were spacious. It was a treat to have such a wonderful terrace to use for any number of purposes. Staff couldn't have been more helpful.
Ning
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

good service
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Wonderful old palace, amazing breakfasts, extremely friendly and helpful staff. And it’s a perfect location if you happen to be arriving from or leaving on a cruise.
Stoyan
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great spot
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful property if you like boutique hotel experience. The staff was exceptional!
Maureen
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Lovely "boutique" hotel close to the cruise terminal. Staff were all very welcoming, great breakfast (loved the Greek yogurt) and room was huge with lots of windows - great stay - thank you!
Thomas
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The charm and beauty of the boutique hotel was matched only by the friendliness and personal service by the entire staff team. A must visit in Lisbon!
Jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The staff are very professional and display excellence in hospitality. The breakfasts were delicious and varied and could be enjoyed on the terrace. The scenic views of Lisboa were lovely and in the residence they were dramatic. The palace is maintained immaculately.
Daniel
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Amazing stay in a great neighborhood! The staff was great and very accommodating. Highly recommend
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This was the best European hotel I have ever stayed in. The historic building is beautifully maintained- the room was spectacular and old world while having modern amenities. The staff went above and beyond for every single question. Stay here!
Kairit
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This boutique hotel was absolutely amazing and we felt completely at home from the moment we stepped in the door. Every single item in this hotel is well chosed to represent the era, yet also covering all the modern day needs. Breakfast is delicious, beds comfortable and rooms spacious. I would recommend the hotel to anyone needing a well-located place to stay in Lisbon. Also, I think many hotels should learn tips and tricks from the staff there, all the guys we came across were simply amazing! Thank you for taking such good care of us and making us want to stay for much longer!
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Susan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Beautiful hotel! Be aware that you need a special transport to take you to the door since this particular street is only available for certain drivers.
Raymond
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Great staff and very friendly will be back
mike
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

One of the best hotels we have ever stayed in. Stunning building, an incredible room with a private balcony. The breakfast was prefect. The staff were great. Always giving great advice on where to go and where to eat. Only six bedrooms in the whole building. It’s a hidden gem. A must.
Heriberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Thanks to Rodrigo ,Tiago and their entire team for the great customer service. The breakfast is delicious! The more days you spend at the hotel the more the people and the property grows on you. It is a unique property give it a chance and you will not be disappointed!
Number of reviews per page
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