Overall Ratings & Reviews Ascot Epsom Motel

On walkng into the room it felt damp, smelt musty not the cleanest. You have toaster and microwave and jug, crockery a very old manky sponge scourer but no sink to wash the dishes leaving you to use the bathroom sink with no plug. Broken toilet and tiles everything is just patched. Bedding was a sheet and blanket there were cigarette burn holes in the bedding when i went to take out the extra blanket from the cupboard for my son it smelt of urine. Hairs on the towels in the shower and sink. Smoke alarm not attatched when i told the owner said he would come sort it never did. To expect a deposit of $100 in case you damage the property honestly not sure what would be noticed as damage.

Didn't like our TV not having TV 1, TV2 etc available.

Aged and in very poor condition. Nowhere to wash dishes and no tea towel provided. Toilet cistern wouldnt shut off so water ran all night, Took more than 5 minutes to get hot water in the shower this morning. Mould behind toilet and in shower

I know it was a budget price. No tea towel to wipe dishes for additional use. Toilet brush compartment dirty. Room smelt musty

Rotting timbers, particularly in batrhroom

Please do not rent this property until you fix new bath room with shower cubical, add new flooring, new furniture, new tiles in the court-yard garden.

The place is run down. The room smells bad. Carpets smells. Bathroom is dirty. I wouldn’t even let my dog stay in the room. Disgusting not worth the money. Don’t waste your money on this place. Homeless people staying there. They are fighting.

It was not clean, black mould all or the lace curtains, floors were not mopped (photos taken) of unknown substance on the tiles. No milk to go with the tea and coffee supply, uneven surfaces outside the doors making it harder for the wheelchair. The beds were harder than the tiled floor so no sleep at all making a very uncomfortable drive home. And when asked if by the owner and I told him this, he just said oh sorry and very quickly walked away.

Motel room needs alot of fixing up, shower floor seem like you were going to fall thru floor! Room looked like it was in real need of doing up! If I would have known room was in this state I would have booked elsewhere. But had already paid in advance. Definitely won't be going back!

It was OK, clean enough and great value

Bed so hard No extra pillows No milk provided

Motel has a lower star rating but was convenient for my purpose of a Greenlane clinical center appointment, was able to walk to it, and the price was good. Was also walking distance to shop in Newmarket. No problems locating parking spaces for me. Would use this motel again. Regards, Ron.

The Ascot is pretty run down but adequate for a nights stay for a concert at Eden Park close by. The lady at the counter was lovely.

The staff was amazing , pictures was better than what it was but all round it is definitely okay

Staff at reception were very supportive. Rooms were spacious, however upon arrival room cleaniness was an issue but was attended to quickly after complaining. Ascot needs to concentrate on cleaniness and probably have a thorough inspections of their rooms before the guests checkin. Don't let guests pick up on matters that can be attended to before their checkin.

Staff was super friendly, helpful and located

Old property, needs a revamp, sounded like rats running in ceiling, the jioning doors allow all the sounds and voices through. Staff were wonderful, was cheap to stay in but would not go back . It was clean but furnitures and fittings worn and tatty. Sorry would not go back .

Was very comfortable to stay at. Loved the cooking facilities

Booked last minute and the guy on reception was really good rang too check what time i was arriving as was a late booking room was great for price

Fantastic location! Was not as noisy as I had expected. Lovely staff who were very helpful. The property was tired, but the beds were super comfy. We were only there for 1 night so we didn't need anything more