Overall Ratings & Reviews CGH Résidences & Spas La Reine des Prés

Relocated to better appartment to be closer to friends, which was happily accommodated by reception staff for extra pay. Nice hotel complex with lovely pool and spa. Well equipped kitchen. Awful wifi, didn’t work at all in our area. Kitchen cleaning expected as part of check out.

Nice place, great location for grand massif ski lift and only short 5 min walk into town. Pool and SPA facilities were great after long day on the slopes. Room of decent standard although heating is controlled by reception, ours kept going off and because reception is part time couldn’t always contact them to switch it on. Kids enjoyed the pool table in reception but only downside was they closed early at 8pm could have been done with staying open a little longer. Negatives would be that WiFi is very poor, we struggled with connectivity all week. And it would have been nice to receive fresh towels every couple days rather than having into wash our own (at cost)

We had an excellent stay of 1 week. The residence has great facilities and very friendly and efficient staff. The only improvements I would have liked are: 1. A change of towels mid-week 2. Better quality and a range of bed pillows (the ones we had were thin and lumpy). The Samoens area is excellent. With a wide range of things to do for a family and a great village centre.

Lovely accommodation, excellent facilities. Fantastic pool and spa area free for use as a guest. Ski lockers in the basement area of each chalet block for storage. Gondola only a 5-minute walk down the road. Easy access to Samoens.

Samoëns is a great French village with lots of shops, restaurants and bars. CGH residences are very close to the gondola and has a lovely pool and spa.

Great location. Nice communal areas. Bathrooms need refurbishing. Stayed in room next to a large dog that kept barking and leaving its mark all around the outside of the hotel. Staff very good. Would return.

Very nice .. great facilities convenient Good value Staff helpful

Really nice apartment in easy walking distance of Samoens but also the Grand Massif lift. Loads to do in the area at this time of year (August). Kids (13/11/7) had a great time swimming in lakes, riding, whitewater rafting, canyoning etc. Good restaurants in easy walking distance. Really nice pool and spa facilities. Really comfortable beds and spacious apartment. Great views of the mountains from all but one room.

Clean spacious apartment. No work surface for preparing food but good excuse to eat out! Beautiful setting close to town. Would recommend

Very good accomodation located within easy walk of town. Friendly staff, excellent pool and spa area, secure car parking. Apartments are well equipped and functional. Would recommend. Very picturesque traditional small town which is well placed within short driving distances of many other tourist areas.

Good location for family ski. Overall comfortable accommodation and spacious for ski apartment. Well equipped kitchen though a bit tight on work surface. Our terrace door was broken and despite maintenance saying it would be fixed early in the week, there was no follow up snd no information from staff- didn't bother us on this trip but i would have expected some communication. Pool spa area is nice enough though busy in evenings and fairly cool temperature.

Lovely apartments - lovely stay and thank you very much for an upgrade, really appreciated it. Nice leisure facilities although it would be good to have an adults only hour in the pool towards the end of the evening for a little more relaxation. It was a bit of a workout having to strip all beds and clean before we left otherwise I would give the place 5 stars all round.

Had a lovely stay in this residence.It is comfortable,warm and clean although the couches in the sitting area could be a bit more comfortable! The staff are very nice and kindly offered us an extra room upgrade due to low occupation which was greatly appreciated. Spa facilities are lovely although an adults only hour in the pool would be of benefit as it gets crowded in the evening with children.Having to strip beds and clean rooms before leaving is a little unwelcome after a holiday with the prices charged. Despite this- hope to return.

We just came back from a week at CGH in Samoens France. The hotel was Great! Very clean cabin/apt. with 3 bedrooms, 2 bathrooms, and fully equipped kitchen. There was an indoor pool and jacuzzi which the kids loved. The staff was really friendly and very helpful and spoke ENGLISH!! (Unlike the rest of the French that give you service and don't speak a word of English). I highly recommend this hotel! It's situated right near the city center, I walked every morning to buy croissants at the boulangerie.

Les Reines des Prés was an excellent choice as regards location, service, condition and cleanliness. The only problem was that bedrooms 2 and 3 in our 3-bedroom apartment were in the eaves - this meant that the room dimensions were severely restricted, making the rooms uncomfortable, and it was awkward to get in and out of bed.

We had stayed at the residence in Alpe d'Huez previously. This Reine des Pres wasn't as pleasant but it was great nonetheless. Very friendly staff and amenities made the stay very comforting. Great if you are with a family. We were two couples so one room had a double bed and the other one two single ones joint together which was a bit disappointing. The other bit was that we felt that the jacuzzis could have been a tad warmer as it was cold around the pool area. Other than that, great apartments and a great place to stay if you go to Samoens.

Excellent apartments for families who want the freedom to cater when they wish and not to hotel meal times. Good location five minutes walk from the village centre. Approximately a 10 minute walk in ski boots to the Grand Massive Express Telecabin. Apartment complex is made up of several large chalets. Each chalet apartment has its own ski closet in the basement for ski, boards and boot storage. The central reception area is very nice and the staff very helpful. The central chalet also has a very nice pool area with sauna and steam rooms.

A brilliant place to stay, so comfortable with everything in the apartment to have a very easy self catered stay. Great location for access to town and ski lift. The spa area was just fantastic after a day's skiing. Our 2-4 apartment was fine for 2 but it would have been too small for any more. The only negative is the lengthy inventory that you have to do on arrival (counting teaspoons, knives and forks is not what I want to do on holiday). The check out procedure is also quite strict and left me feeling a bit annoyed which was a shame after such a lovely week. I felt the "Director's" behaviour was quite rude and I certainly didn't feel like a paying guest when he was speaking to me.

Super établissement, la piscine est extra, l’appartement bien équipé (manque juste un barbecue !) le personnel aux petits oignons… juste matelas un peu mou. on reviendra sans faute !

tout était parfait sauf le parking souterrain. j'avais un emplacement réservé (70 €) et j'ai du batailler toute la semaine car mon emplacement était toujours pris...aucune réaction de la réception...une honte !!!!