Overall Ratings & Reviews Hotel Indigo EL PASO DOWNTOWN by IHG, an IHG Hotel

Nice, renovated hotel downtown. Very affordable. Nice pool and bar. Room clean & comfortable. Staff was very nice.

Friendly staff and nice pool. Enjoyed my stay.

Great stay

We had a blast, it was my bday weekend and me and my family enjoyed it so much, from the delicious food, the pool and the activities they offer we even got to do a sound bath session that was amazing! Always a pleasure staying at the Indigo Hotel!

This is such a beautiful hotel and all the staff were wonderful. Pet friendly and kind people!

The property is very dated and needs a lot of attention. The air conditioning is not sufficient to keep the rooms cool. The staff was very nice and tried to accommodate us. After attempting a different room and finding the same air conditioning issue, we left to find another property to stay for the remainder of our trip.

The staff and property are amazing! Felt very welcome. Will not ever stay anywhere else besides Indigo!

Dont stay too loud and nothing works

Great hotel!

Very Bougie Hotel , staff was wonderful, rooms are nice and clean . Microwave and fridge were great. Restaurant on property was very good and there pool is beautiful. Would definitely stay here again.

Very nice hotel, and a nice experience. The pool area is great. Deandria at the lounge was the best. Very friendly and good at her job. A special thanks for her attention to us. The reason I am not giving a five star review was primarily due to housekeeping. Not to be petty, but it would be nice to have the coffee supplies and toilet paper replenished.

Great place to stay in downtown. Rooms are great. Pool and bar area was fun to hang out in. They have a live band on weekends.

Stay here a few times a year. Nice fun place. Conveniently located. Everything is always nice. Only complaint was a/c wasn’t really working in our room or on the 12th floor.

Staff was very friendly, pool area was amazing. New favorite place to stay at when in El Paso.

It was nice to be back in El Paso and stay at Hotel Indigo as a visitor. Friendly staff, great pool environment. and tasty food! Keep up the good work. Jason

The hotel was nice we loved the pool until a staff member came over to tell our kids, not even us, that they weren’t allowed to “splash”. They were just being kids and playing, nothing disrespectful. It kind of ruined the experience for the kids.

Stylish stay with great amenities We loved our stay at Hotel Indigo El Paso! The room was comfortable, and we really enjoyed the room service after a long day. The rooftop pool and bar were definite highlights—great views, relaxing vibe, and good drinks. Would stay again!

Terrible the rooms were not air conditioned! Apparently the air conditioner was not working for the past 3 days and they never informed the guests! The filter or the air was dirty had to change it out. The check in process took 45 min only one staff member working. Never again

Great experience. I will always stay here when I’m in EP. Wonderful staff

Interesting decor. Rooftop pool was relaxing.