Overall Ratings & Reviews Hotel Arena

Clean and tidy with a very friendly and helpful reception. A great price for the location. All of this made for good value for money.

Staff was excellent and helpful. Very close to the arena and castle and Juliet’s house was walkable.

At first I was surprised, where the entrance was situated, got a bit scare almost :-D nevertheless the actual location, where the hotel is literally 5 steps from the city centre. AC working-easy to set up, everything clean, comfy beds, we stayed for one night and had everything we needed. Got a map of the town at the reception, morning coffee-Top draw! Had to park on the street tho, but u pay 8-20 working days and then it’s free, we arrived Saturday 5pm got told to pay until 8pm and then Sunday is all free, so winner! Cheap compared to other similar hotels in that area.

I love the location of this hotel. Its righr on the corner of the starting place for everything. The staff was great, especially Fransicso. We rented bikes, and a drop off is right across the street. The room was comfortable. No breakfast included. Verona is one of my very favorite cities.

It is very well located. The staff is friendly and ready to help you. The hotel is good and clean. The Wi-Fi on 3rd floor didn't work with any password...

room was rather small. but staff were very friendly and helpful

The hotel was good. Looks dated but is very comfortable and clean. Great staff. Ideal location. A very good choice.

Stayed for one night in July and on arrival felt very welcome. Facilities are basic but immaculately clean, extremely comfortable and because set back from the road, very quiet. Very happy to recommend this hotel.

Bed bugs, no hot water, toilet would not flush, and our door would not lock and kept creeping open. When I asked the owner about these issues he said "is not possible". He gave no apologies and even degraded my spouse in Italian. Later, when we came back, the hotel lobby was locked and closed and we could not get in to the hotel or our room. We waited for 45 minutes in 32 degree weather for someone to come, again, we were given no apologies. This hotel is not open 24 hours as they claim. We spent one night and then left, did not stay the rest of our reservation. I asked for to be reimbursed for the nights we would not stay given the circumstances and the owner said no and yelled at us. Dirty towels in behind the door. The worst part was - we brought our issues to the owner and not only did he not apologize but he yelled at us! Do not stay here!

The hotel was located near everything in Verona. The rooms were new and updated but small.

Very friendly helpful staff. Close to the Arena . Good value for money.

Hotel is in a good area for the Arena, but other than that not a great place for tourists. We were ready to leave Verona due to the neighborhood. Also you cannot contact the hotel via email or direct.

very personable Reception, provided all info to see all sights in a short time

Family sightseeing trip. Great location to old city! Nothing fancy. Thin walls, can be a bit noisy. Great check in with good advice. Very poor water pressure in shower, but everything else worked well. Small bathroom in what had been a closet. But it worked and for what we paid, it was great. Good breakfast, cold cuts, cheese, pastry, coffee. Would stay again. Elevator lift.

Great location for the center of town, staff and facilities are reasonable, with the exception of a leaking pipe in the shower.

good location and lot of convenience

The location is close to the arena, taking note that there are very few hotels close to the arena. Great for attending a concert and walking safely back to the hotel. The breakfast was really nice, considering the small facility! Ham, hard boiled eggs, and great cheeses, among my favorites. Don't forget the all important wifi. Though it is too small to have a bar, there is a cute little frig where you can purchase wine, beer, etc., and take to your room. I would definitely stay again. Karen from California

basic but clean room, no comfort, substandard but clean bathroom (ridiculous shower curtain), will not stay again.

Very friendly and helpful staff. Good location in Verona.

Very friendly and helpful ---location perfect---only downside only one power point in room---had to unplug lights to charge phones/cameras