Overall Ratings & Reviews Hotel Bridges House

Great location near it all! Staff was amazing, room was roomy, bed was comfortable - would stay again!

This hotel could really improve with some easy changes. They only give you coffee in the room on your first day. That makes no sense!! They don’t replenish toilet paper, Kleenex or empty the trash when they make up your room. We had to ask for more toilet paper. The towels are thin and old and so are the bed linens. The chairs are stained. General maintenance isn’t addressed, throughout the hotel. Too bad because it could be a really charming hotel with minimal effort.

Centrally located next to a canal of Old Delft, we got a studio with a kitchenette which we used to fix breakfast. Very nice overall. We were in the annex 1 street over, so I can't comment about the main hotel.

What a great stay we had! I was a little worried as this was a new place for us, and we have had some nightmare places to stay before on our travels, but we are happy to say that this was NOT one of them. We stayed in the little apartment, and everything was great. There was a little kitchen with everything that you would need... a private bathroom, a lounge room with a tv, a dining table where we all sat and played cards one night and a bedroom above that with lovely crisp clean sheets. It was nice being in central delft town Itself so it's a short walk to everything, just watch out for the bicycles! The gentleman who was at the desk was very friendly.Helpful.Spoke very good english and made us feel welcome. There was no bad odor in the apartment. As you would understand some places do have that bad odor but I am happy to report.There is no bad odor whatsoever. Would I stay there again absolutely? In fact, I i'm looking to book very soon. Thankyou.

Clean room, friendly staff, and great location with the old city and many restaurants around

My room was a bit warm. The drainage water system was stuck. Water was not going down drained making water stay still while taking a shower.

Rooms need updating. Very stained carpet. Otherwise , room was clean. Great area

We were in the top floor with a kitchen and a canal view. The room was comfortable, spacious and clean. However, it had no wifi - the manager said we could use the one in the lobby (which is in a different building) but it wasn’t great either. It was also extremely noisy every night until late. And the manager asked 5 euros to leave our bags in the lobby after check out (not even in a secure room). The kitchen had a few basic ustensiles but not nearly enough to cook a meal.

Perfect location - comfortable room - and a great common area for meals and meeting friends.

Loved dining room. Great food. Atmosphere Good location.

Very nice room overlooking the canal. During the day / evening the room was perfect. (But at night the streets could be loud ... ) Loved its central location. Nitpick is no electric kettle (of course they didn't say there would be ... so this is more a suggestion of how to improve).

The hotel was in a central location and easy to see the rest of the town

A very bad experience. Room poorly furnished and decoration had seen better days. Reminded us of hostel life. We decided to exit 1 day early and told our hosts to eliminate us from breakfast for 2 of the 3 days. They still charged us for all 3 days adding a supplement on day 1 of an additionak 80 Euros. This proved very poor value for money. We complained to reception, who would not listen to our issues and refused access to their management, further recusing to refund at least for the breakfasts we do have. There were other issues if cleanliness too. I will write formally to Hotels.com after leaving this critique

We had an attic room which required us to climb 3 narrow, twisting flights of stairs to get to. Once we got there, though, the room was quite large, clean, comfortable and quiet, with a good working air conditioner on a hot day. Just be careful to ask for a room on a lower floor if you have issues with stairs. The only other reason I have not give this hotel a top rating is that the breakfast was not as good as at other hotels, thought definitely good enough

Great location to explore Delft. Room was very tired and needs upgrade. Kitchen cooking utensils in poor shape or not included such as coffee maker. At times no hot water in the morning.

Really great service, friendly staff, excellent location in the center of town. We had a really big room on the 3rd floor with 2 levels and 4 beds. Nice comfy bed and good views out the window. Bathroom and room was a bit small, but for a couple was still really nice and cozy

Very good hotel in a good location.

We were three couples who stayed in an annex that included kitchenette for each apartment and a sitting area. It was perfect for our group. Breakfast was typical Dutch: coffee machine, fresh cheese and cold cuts, fresh breads. Be aware they have a short cancellation period.

Rooms are in different properties for this accommodation. We were able to book 3 couples in our own “house”, which was made up of single loft bed areas, sitting area on second floor, kitchenette and large bathroom on third floor. Worked out great for us because we had area in any unit to be able to congregate, play games, etc. Breakfast was “down the street” but it was good and staff was helpful and kind.

The staff at this property are terrible. The property is next to a college. The college kids party in streets all night. You can hear every step the upstairs neighbors take, ALL NIGHT! Staff would not give me a refund, even though they are fully aware of the college kids and upstairs neighbors. I still have not heard back from the manager who I had to email, that was 2.5 weeks ago. The Place is dirty and outdated.