Overall Ratings & Reviews Van der Valk Waterloo

Beautiful hotel with a hospitable staff

The hotel was clean and staff was so helpful. Its a shame that the hotel is in middle of nowhere. The room was immaculate and the bed plus the pillows were amazing as well.

We were there to visit the Battle of Waterloo site. Its not close to the hotel of course but since we have a car it was convenient. Hotel looks newly renovated. Really classy, very spacious and very clean. Love the breakfast. Friendly staff.

Excellent service

Safe and quiet

Only one criticism is not enough coffee in room . Everything was good service food and staff excellent

The hotel is set back off the road in an office park, so you might miss it. Beautiful facility. The staff was very helpful. The breakfast is a bit expensive but very good.

The room was average but modern. Good mattress. Rain shower head in the bathroom. It had a pretty restaurant that I had to walk around to get to my room. I had several meals in the restaurant that were good but not outstanding. It has a good local reputation. Unfortunately, I had the breakfast buffet one morning and was food poisoned with intestinal effect within the hour. The food had been out all morning. The hot food was hot, but was obviously not refreshed over the 4-5 hours.

Stayed here several times and still Very good overall.

for visiting Baarle you couldn't have a better location and the food at the restaurant was fantastic!

Hotel was great, rooms have been refurbished to a high standard.

Great hotel. Onsite large parking lot. Lots of good choices within walking distance. Only knock was the rooms AC was out for my stay.

The room was large and comfortable. There was building work going on down the corridor but it caused no inconvenience. The dinner was excellent but took some time to prepare (an issue in the kitchen?)

One night stay only - lovely hotel and great location

Very nice and clean hotel. Didn’t eat at the hotel but it looked great.

A very pleasent professional hotel

The bed was uncomfortable. I requested a big bed but was given 2 uncomfortable singles. The room is in a different building than the reception & bar meaning you have to walk outside then in to join the bar & breakfast in the morning. The breakfast quality is not worth the money you pay for. The food is located in a dark area. The jam selection is poor, had no taste to it. The staff were overwhelmed, had to ask for a warm glass of milk and was told “wait” maybe a language barrier.

Modern clean room, nice reception, bar and restaurant.

Really a cool hotel. Classic, great restaurant and outdoor area. Lovely breakfast - a fresh wide selection. The rooms are great. Do yourself a favour and stay at Van Der Valk Waterloo.

As repeat visitors to the hotel both under previous and current management, we have always enjoyed our stays as it is in a very convenient location both for Waterloo itself and for Brussels, and the rooms of various sizes we have stayed in have always been good value for money. Parking is free and easy, the new outside bar /dining area is a nice addition Breakfast (buffet) was always included previously and no longer is as a Van der Valk hotel, so that would be my one negative point. But this was the first time we also had dinner at the restaurant though and it certainly won't be the last as we found the food and service were very good. Considering how busy the restaurant was both with locals and guests, it is definitely a sign of ongoing quality. When checking into our room, we found that the air conditioning in our room was not working, which was a worry in the current hot weather. We immediately asked reception if it could be looked at. We were informed some rooms have issues with air conditioning due to ongoing upgrades in the hotel, but the receptionist then went out of his way to find us an alternative room with working air conditioning and he eventually did. I can not say enough how friendly and helpful he was and how much more enjoyable he made our stay.