Lovely hotel, staff couldn’t do enough to help you, great hospitality, our room was very spacious and clean

Comfortable bed and great restaurant. Nice elevated location and I'm sure it's nice sitting out front or using the pool in the summer. Easy walk into Penzance. I'm sure sea-facing rooms are nicer, mine looked out over a back yard with junk in it, and with the window open I could hear an extractor fan from the kitchen (I believe), so pay attention to room location!

The room was very comfortable and the bathroom was great and very clean. The views were lovely and the pool looked great although the weather was not conducive to swimming. All the staff were very friendly and helpful and the food was excellent. I especially liked the pastries on the buffet and the cooked breakfast was delicious. Thank you for a lovely stay.

Over priced for what it is. Stopped serving food early, get there early if you require dinner, not possible for me as I was on bussiness.

Kaisely the Receptionist was very attentive and very helpful and friendly this morning. She took all of my complaints onboard and apologised sincerely for the lukewarm water during my stay. I know sausages and the sausages I was served yesterday were of such poor quality with a texture thats no meat. And there was this incident of someone trying to get into my room without my permission after I responded and said "a moment" Overall though, my experience was good but it could have been better considering it's a 4 Star hotel

We spent 3 nights at this hotel. Originally we planned only 2 nights, but decided to extend, because we liked it so much, so we had a chance to try more than one rooms. The location is beautiful, the rooms looked great, the beds were comfy and the staff were super friendly and helpful.

Wow what a view from room and bed comfy and great to stay in car park we had to pay for was bit of a suprise as says parking when booked but great please and great location

Disappointed with a few key details during my stay. The pool was advertised as open until 8pm, but was actually closed by 6pm frustrating for those planning to use the facility in the evening. The check-in greeting felt impersonal and lacked warmth. Additionally, the room wasn’t up to expected cleanliness standards, with a stained chair and noticeable food crumbs under it.

Breakfast was below average in my opinion. Good but not good enough for 4-star hotel charging those prices. Also surrounding is too quiet with not much to do. I would recommend staying in St Ives instead. Much more vibrant.

Lovely staff

stair carpets and carpet in room very dirty, table in dining room dirty oily sticky . one layed with crumbs still on windows so dirty at sides could see out, uneaxpectedlu had to pay for parking. room 3 despite being about 16 with a cool change outside was very very hot we kept fan on and still couldnt have any bedding - wont stay again

I stayed in a small single room. It needed more airflow, but a fan was provided, making the room very comfortable. I enjoyed tea on the patio in the afternoon. The best part of my stay was breakfast... delicious!!

Nice spacious, airy and tastefully decorated room with all the necessary accessories and features. The service was excellent and friendly. The setting, with a beautiful view of Penzance and the harbour from the breakfast room, was particularly good. The swimming pool set in lovely semi-tropical gardens was a real joy to be in. My only gripes were: the shower, although providing ample hot water at more than adequate pressure, was nevertheless not easy to control the temperature of; the room TV - a large good quality Samsung - was not connected to an aerial so not terrestrial channels, and Prime Video did not allow logins to ones personal account. I am planning on staying there again 😊

The hotel is beautiful and so was the room There were lovely little extra too The restaurant food was superb

Very friendly staff. Very leisurely evening meal..

Extremely steep hill for anyone arriving on foot with case..exhausting! Spacious hotel, good restaurant attached, lovely views. Pleased overall with my room, but it was so configured there was no room for any chair.

Friendly staff warm welcome

....great attention to detail and comfort....great location

Great staff, good location, clean rooms.

Close to the train terminal and rental cars. Rooms were very nice and clean. Breakfast was excellent and we had a delightful dinner there twice. Staff was nice and accommodating.