9.4
Exceptional
From 106 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

7.4

Service and Facilites

9.4

Traveler Reviews Suryagarh

Number of reviews per page
20
40
Top reviews
Manika
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It’s an over hyped property. Of course 1 of the best in a dessert like Jaisalmer. But considering the city has limited activities to offer, the hotel could’ve been made much more engaging. The furniture is basic, food options limited but prices are over the top.
Rakesh
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Hotel has very nice vibe. Food is very good, especially their six course meal. Also like the fact that the hotel is animal friendly. Service can improve a lot. I got their confirmation for airport pickup, however, no show. They didn’t even acknowledge the miss. They simply miss simple things like straws for lemonade. The bedroom and bathroom configuration is not good. Their HVAC never worked as intended throughout our stay - either too hot or too cold
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Vishal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Food and staff were excellent
Deborah
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Charming welcoming staff in magical atmopheric surroundings!
Lokesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Amazing 5 star property with ample of amenities to delve into
Shreelal
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Its luxurious and very well appointed and carefully curated furniture and accents. The staff is excellent and attentive. We only had minor issues which were resolved
JINESH
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Suryagarh is not a hotel.. it is an experience. And front desk manager Mr. Aniket gave us one of the best experience of our lives. Aniket was kind enough to upgrade us to luxury signature suite. What a property ! Excellent food ! Royalness at next level. Thank you Aniket !!!
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

No response from hotel pre trip despite repeated attempts to try to contact them. Experiences were all full and no effort made to try to explore options externally that we managed to do ourselves. Shower leaked in one of our rooms. Quality of food was sub par given the price point. Staff serving us were not as knowledgeable on menu. Avoid staying when events are taking place as common areas are noisy and you feel like a distraction to the main event. The music event laid out in the evening was excellent. The site and facilities were great.
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Sanjeev
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

There is definitely a wow response associated with this hotel. The buildings and surrounding park is beautiful and staff consistently exceed expectations. Dining outside in the evening is a delight.
michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

The most wonderful staff. I never heard the word NO. Beautiful property and ambiance. The most treasured memories were made here. I have travelled the world over and have never experienced the hospitality of this place and people. Thank you
harry
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

Horrible service we got food poisoning
chirag
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

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Vipul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Courteous Staff. Amazing food.
Sheesh
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

The stay was terrible due to poor services, I had to wait till 05 PM for check-in and assigned a wrong room and then had to wait another 30 minutes and then gave me the room.
Rohit
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Amazing property, excellent staff n delicious delicacies.
Ludovic
10.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

The hotel is perfect for a stay in couple, as for families. A special thanks to all the staff for their professionalism and kindness. We will come back for sure.
Verified traveler
10.0
/10
Reviewed 291 week(s) ago

Hotels.com verified review

Best stay ever and exceptional service Spa services are the best and the bayra massage is the most rejuvenating
Lucia
10.0
/10
Reviewed 297 week(s) ago

Hotels.com verified review

Exceptional in very way! This property is managed better than any property we have visited. Every detail from the table settings to outdoor furniture perfectly curated & maintained! Every staff Member is quietly confident and knows and does exactly what they are supposed to do member is quietly confident and knows and does exactly what they are supposed to do without letting us guests know that they are working in the background. We would go back to Suryagarh again any day
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

Superb haveli to stay in. Great heritage and amazing food. By far it has become my favorite hotel to stay in. Services were next level and food was just amazing
Vamsi
10.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Fabulous Hotel...Staff were exceptional.The range of food was amazing. The whole experience was first class. Personally we had a great time. Definitely would like to go back Highly recommended
Number of reviews per page
20
40