Overall Ratings & Reviews Chelsea Savoy Hotel

Very polite service.

The hotel was in a great location. 15 mins walk to Times Square. Subway at end of block. Very helpful and friendly staff. Clean towels every day. Muffins bagels for breakfast tea coffee also available. Would have been even better if we could have got decaf coffee.

Hotel was a bit run down and we never ate the breakfast as it was just muffins and pastries but the rooms were a great size for New York. The area was very noisy at night time.

Couldn't check in even ten minutes early. Staff seemed to be scrambling to get rooms ready. Lots of people were waiting. Windows did not block sound from outside like at other hotels. Curtains did not close all the way to block light at night; in fact, the tracks they were on had a three foot gap in the middle, so there was no possibility of them closing. Bed was mediocre, pillows were pancakes, and the room clearly had not been updated in decades. Cigarette burns on floor and furniture, rotten wood under the fridge, paint on the curtains, extremely loose toilet seat, which was a hell of a ride. Zero personality in the decor. Disappointing considering being in the Chelsea neighborhood. Won't stay again.

Very noisy, no safe, limited breakfast

We stay at Chelsea very often- rooms are spacious and clean. Staff friendly and helpful. Great coffee, muffins and bagels every morning. For summer travelers- air conditioners are great and definitely will cool you off. Every room has a refrigerator-not many hotels in NYC provide them. Very convenient-many trains nearby-restaurants and grocery stores, walking distance to many tourist attractions. Best choice for your NYC trip.

Close to everywhere, walk a cross is subway to liberty statue, so easy

Really great and convenient!!

It was close to subway. There is a lack of outlets in our room and those that were there are very worn so anything plugged in would fall out. More and better outlets.

Great location, clean, great water pressure, friendly staff. Unfortunately, our bed was very hard and uncomfortable. Other than that we had a great experience.

el trato del personal fue excelente.

Perfectly serviceable. Nice neighborhood.

We liked the location, and the people at the desk were very friendly and helpful. We were comfortable in our room. It is a gem for the price.

Family trip to NYC. Second time we’ve stayed at this location. Great value, IMO. Location is not far from flatiron bldg and a subway entrance to various uptown and downtown locations. Super convenient. The beds are unquestionably thin and the springs give signs of age, but get the job done well enough.

Regular. Buena ubicacion

This is a great neighborhood hotel. Fair price, friendly staff, comfortable rooms, even bagels and coffee in the morning. Good location, close to public transport, interesting restaurants nearby. Only advice: 23d St. can be noisy at night. Earplugs help. Or try requesting quiet room.

The hotel is ideally situated, close to subway stations on 23rd street. The coffee and bagels in the morning were nice. We walked to the flatiron building. And got to everything we wanted to visit by subway.

It was a nice place to stay and the price was very compared to other hotels. On the down side, the bed mattres was very hard, to hard in my option, there are no coffee and tea machines in the rooms which is disapoint.

The hotel is generally nice, rooms (for NYC) pretty spacious, but the mattress (room 603) needed replacing five years ago. Breakfast is included(!!) and includes very nice bagels.

Location was a great central location