8.2
Very Good
From 76 reviews
Cleanliness

8.8

Room Comfort

7.8

Location

10.0

Service and Facilites

8.4

Traveler Reviews Hotel Ambassador

Number of reviews per page
20
40
Top reviews
Jeffery
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Only one issue with a leaking shower door but staff provided extra towels for us to deal with it.
Ulrika
icon-Business
Business
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Good location and friendly staff in the bar. Ok breakfast. Other than that I’m not so satisfied. Was hoping for better sleep. My room was in the old part of the building. In need of repair in some areas. See pictures. The room was warm and it was not able to make it colder since the air conditioning only works during summertime, they told me. Radiator was on minimum temperature. I recieved a fan from reception, but it was still warm. Only had one visible plug for electricity accept for the bathroom so I had to remove my charger to be able to use the fan. The window was against inside of the hotel. So didn’t help to open it. The room seems to have thin walls. I could hear noice from the elevator from the room. Would not accept same room again.
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Jaroslav
icon-Leisure
Leisure
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

I did not like my room. Exception was the bathroom though. It was great but even there where little Problems. Power poit only works If you turn light on. To so good if you want To go to sleep and charge tablet at the same time. Bath towels where very much past the USE BY DATE, Thin and not absorbing water well… Shower and toilet was great. As my room 209 did not have windows out, But some kind of corridor it was not possible to have Window open…..I did not have a great feeling About the mat glass….floor to ceiling… And facing tha walkway or corridor,whatever it was…. Most disappointing was the warm fridge and most Of the power points not working. Even the one by The bed,,, I must have power point there for my CPAP machine…. I could not work out as why so Many thing are wrong…electrically.. So I opened the fuse box and I was shocked to Find most where actually turned off. So I just turned all on and it was than great.All working. But surely that should not be up to the client to do it…. The was a tissue box in the bathroom. Great! But only 3 thin pares came out …it was epty… Pillow- best not to comment,bed was OK though. A/C sort of worked…in a funny way… 3 am I was very hot…. And it supposed to be working… Than TV set. Good selection of chanels. Yes,great! But about 29-30 minutes later it turned it self off. You had to re start and start searching for the chanel You were watching earlier. That being said not all rooms are the same… I had a small single roo Reception great
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Charles
icon-Business
Business
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Value for money is poor with a room-rate the same as nearby brand hotels with superior amenities
Richard
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The staff were extremely knowledgeable and particularly helpful. The hotel has a boutique feel. The room’s furnishings and appointments were nicely done great condition. You can tell they pay attention to detail. Recommend this hotel as I have been traveling Europe and this place stands out in quality at a fair price. Rick Rakusin Atlanta, Georgia
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Milena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Excellent hotel! I will definitely use it again and recommend to my friends.
Helen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

Hotel was in an excellent location and the service was perfect. Very helpful staff. We would happily stay again. Family room spacious and clean
Tanya
icon-Leisure
Leisure
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Great place, super friendly and helpful stuff.
Dawid
icon-Business
Business
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Room was very small. Hotel based in the center of city, nice place, good breakfast
peter
10.0
/10
Reviewed 270 week(s) ago

Hotels.com verified review

Exzellentes Hotel mit bester Lage. Geräumige Zimmer mit allen Annehmlichkeiten. Freundliches Personal, immer hilfsbereit. Sehr zu empfehlen.
Han Earl
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

Staff are very kind. Location is perfect. Outside of the hotel, it's a little noisy at around mid night.
Agnes
10.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

The room was quite & clean, the beds were very comfortable. The parking place is saved. The hotel is located in the old city, so it was amazing walking around days and nights. Kosice itself is a wonderful city. This was my third visit in Kosice , it improved a lot during last few years. I could say it was a nostalgic trip, I enjoyed it.
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Verified traveler
icon-Business
Business
10.0
/10
Reviewed 310 week(s) ago

Expedia Group verified review

Great location, very friendly English speaking staff and they have parking.
Verified traveler
6.0
/10
Reviewed 315 week(s) ago

Expedia Group verified review

Neviem anglicky. napíšte otázku v slovenčine. XXXXXXXXXXXXXXXXXX
Scott
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Lovely hotel in a lovely city
Herbert
8.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

Clean room, was nice to be able to open the windows properly
Sam
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Friendly staff, good location, interestingly designed rooms, very comfortable stay.
James M
10.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Great front seat and room service. Breakfast was very good with homemade breads/rolls. Room was clean, spacious, and bathroom and shower/tub. Location was on main walking area but quiet.
Vince
10.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

Great hotel, in a very central location. Only negative is the lack of parking.
Ged
8.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

The hotel is in great location, step straight out into the Main Street Hlavná. The front rooms can be noisy from people passing in street below(even in Oct). The Attic room which I had can feel cramped but it was clean and comfortable. Free car parking at rear. Breakfast is hot and cold buffet,limited choice but ok. Room furniture is a bit dated but overall the hotel is clean and modern. Reception staff very helpful and all speak English. A bonus is the Wellness room i.e. sauna, showers and hot tub which can be booked privately for a small charge. The in house restaurant was good, make sure you use the non smoking side. Lift available to all floors but there are no tea / coffee facilities in the room.
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