The rooms were clean and comfortable. The buffet was excellent. The only downside was no handrail getting into and out of the pool. That would've been appreciated.

Beautiful property and wonderful staff. The Dining options were excellent! Would definitely recommend.

Beautiful resort right on their own beach. Everything was great. Go here

Beautiful property. Excellent service. Angela and Stefanie at reception were very helpful.

Property beautiful. Staff wonderful.

No shower head, how should I wash my child properly? Then I was told to use the bidet, I was moved to a disabled room after first being told that everything was fully booked, which is obviously not true because there are only shower heads in the disabled rooms - The disabled toilet is a challenge for my son because it is so high that he could fall down - The table is sticky and it's dirty everywhere - Internet not working, complaint was filed, still no internet so far - broken furniture - Mattress on the left ok, mattress on the right very uncomfortable, supposedly needs to be changed - Electricity meter is broken, makes noise so I couldn't sleep, but as soon as you pull out the card the noise stops but you have no electricity and the air conditioning doesn't work. I was offered Oropax and a technician came a day after - after the beach in the evening I found the hotel room door completely open and the terrace door too because the door wasn't closed properly, when I complained they apologized and that was it. Luckily nothing was stolen, they said "nothing normally happens here" - The minibar fridge is so warm that you can't store milk, they said that's normal for small fridges, but I can give the milk to reception if I want - no light on the ceiling, you can hardly see anything in the evening because the light on the wall is warm light - The water was cold to lukewarm the first night and now only lukewarm, not hot as it should be I felt extremely uncomfortable

Lovely hotel with a private, quiet beach. The staff were very friendly and helpful and the restaurant extremely good. The local area has many lovely towns and Butera is definitely worth a trip for the views. We visited the Valley of the Temples which is under an hour away and there are plenty of other beaches to head to should you want to.

Not a bad place but to ask 70€ (35€ each) for a mandatory card where to charge eventually extras sound a little bit like a bad joke. It's the kind of thing that you don't have to do.

The views are fantastic & the grounds, gardens are beautiful a very restful place to stay. Our suite was in the old house at the beach which was in a great position but sparsely furnished. The food in the restaurant is average all meals in a buffet style, the resort is geared to the all exclusive customer & there are many cards for towels, bar, rooms etc. The beach area is small & very rocky swimming is difficult, a short walk next to the resort to a sandy beach is a much better option. Special mention to the front house manager who was excellent by far the best employee.

Wi-Fi service is very deficient. There is absolutely NO Wi-Fi in the rooms or other spaces, only in the lobby and dining room.

We had 5 nights at the end of our Sicilian holiday booked at the Falconara. The hotel is beautiful - and we were lucky to be upgraded to a seaview suite - which was stunningly beautiful. The hotel grounds are immaculate. Breakfast on the terrace in the morning is excellent, wide choice of everything. We had evening meals there, too, on a number of occasion and the food was excellent, though considerably more expensive than in other places nearby. The private beach is definitely an asset and it was great to just relax there for a couple of days.

We were there second year in the row and will go again next year.

Overpriced! We visited in October, so out of high season. The sea was warm enough for swimming, but the beach was roped off as there was no lifeguard. There was no WiFi at all in the rooms. Free WiFi was available in communal areas, but that's just not good enough for a "4-star" hotel. There is a fixed menu, which we tried once. Perhaps we (and many others) were unlucky, but all courses were either bad or appalling! Breakfast was rather mediocre (tired looking sliced meats, stale bread, cheap packaged croissant/pastries, not very fresh sliced "fresh" fruit, service poor (25 minutes to toast 2 slices of bread). On this island of citrus plantations, the hotel served an over-diluted orange-flavoured sugary drink claiming it to be "orange juice" - again, not good enough for a "4-star" hotel. The air-conditioning in our room didn't work (room temperature 26 C) - it turns out later the relay in the room had been triggered and needed resetting. The receptionist (who spoke only poor English) said the air-con couldn't be looked at until the following day, as there were no staff, and that no other rooms were available. After insisting on a solution (I had to make 5 phone calls during the course of an hour, each time being told that the system had been re-set and now worked), another member of staff was finally found, came up to the room and was able to identify and fix the problem. This level of service is not acceptable, even in the humblest of hotels.

Fantastic place to relax. Superb service and food. We are only angry, that they upgraded our reservation from junior suite to superior room. We were not happy of it, because we get twice smaller room, than ordered.

A beautiful 5* location but somewhat let down by a hotel and staff that couldn't reach anywhere near the same standards! The room was large spacious and fairly clean except for the disgusting smell emanating from the bathroom. We had 2 suites as we went with family and their's was poor with the fridge not working and no aircon and a view of old unused building materials. We had a minibar but no bottle openers and despite several calls for a corkscrew and opener one never came. The receptionist english was poor so she resorted in putting the phone down on us! The sea view was the major plus with the holiday. Wifi is mentioned this is slow and only in public areas - there is not even an option to pay for wifi in the room. The pool and the 'pool bar' are unmanned - someone came down around 4pm each day but when we ordered a coffee it was like the machine hadn't been used in weeks and was disgusting! The food is good but menu limited and overpriced. The salads at lunch were excellent but despite asking each day for a club sandwich we were told the 'bread hadn't been delivered'! The breakfast was a wide selection but needless to say this is not a hotel I would recommend anybody stays at, especially families as the lack of safety around the pool despite signs coming lifeguards on duty from 9-1 and 3-5 there is nobody around. the hotel seems devoid of investment and the lack of staff in general ruins what is a very good location.

If you love Italy and the sea this is one of the most gorgeous places. Just spent 2 weeks at this warm, elegant resort with family in August. The service is excellent, , friendly, thoughtful, and first class. Our family room in the Fattoria was spacious + elegantly appointed -- great beds! Enchanting beach (with some rocks at the beginning, but ability to walk for 200 m) . The Castle romantically dominates the setting. On the other side of the Castle is an extraordinary sand beach. Fabulous food --- lunch and dinner in particular. Whenever you mentioned something needed fixing to the Director -- faster Internet, fruit at breakfast -- it was changed by the next day. Incredible customer service! Had a wonderful time!

Falconara Charming House & Resort is a charming get away. The buildings and property of Falconara is a gem. Too bad the surrounding area is a letdown. There is a beach bar in the neighborhood blasting music all night. It kind of ruins the calm and romantic atmosphere of dining outside on the terrace. The staff and employees are friendly and service minded. Only set back is that you need to drive quite a bit to get to other decent restaurants. The Coria restaurant in Caltagirone can be recommended.

this was a great surprise... contemporary designed hotel. nice beach, pool, food.

dommage le bruit lors des repas.....

We enjoyed our stay very much. Angela at the front desk was such a lovely person and also the barkeeper. Best cocktails in the area!! Very quiet and relaxing resort. And our suite was just wonderfull and very clean. Good mattress! The sea view was stunning!