Staff friendly. Disappointed to have been sold sun beds for a pool that had its bar closed, a view that wasn’t that great, and absolutely no umbrellas. Spa was closed the one night we were there. Had asked about reservation for services in the spa one night before check in and got a reply the day after I checked out. Room I was given was right at the front desk reception— didn’t feel very private. Double beds were just two beds pushed together and slid apart in the night. Area of Cavat is lovely and location solid— nice walking and great restaurant with views. Unfortunately stepped on a sea urchin in the ocean in front of the hotel— a sign indicating they’re all over the bed of the sectioned off water area the hotel put up warning of sea urchins would be a good idea.