9.4
Exceptional
From 210 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.0

Service and Facilites

9.6

Traveler Reviews Matsui Honkan

Number of reviews per page
20
40
Top reviews
Sunil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very welcoming. Warm hospitality. Very helpful and knowledgeable of everything guests want to know.
severine
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Incredible experience. Beautiful Onsen
Chaojing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Matsui Honkan is our first experience at Ryokan. It was a fantastic stay. The staff were supper friendly. The served breakfast and dinner were not only delicious but also looked great in the presentation. The location of the property is excellent. Nishiki Market, Kawaramachi Street, Pontocho Alley are all within minutes of walking distance. I would recommend anyone who would like to experience a traditional Japanese Ryokan.
Read More
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very hospitable and helpful staff. Cool way to experience traditional Japanese culture with family.
William
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great stay!
Cimberly
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This was a lovely experience and we are so glad we got to stay in a Ryokan! I would not order the breakfast option again, only because it was quite the affair and with our tourist plans, it was not possible to enjoy it.
Audrey
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Everyone was so helpful and nice! The food was amazing and the experience a 10/10 would recommend for anyone traveling and looking for a relaxing stay. In the morning they shipped our bags to the next location and we were able to enjoy the location for the rest of the day bag free. So awesome!
Grace Pei Lin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Basic ryokan situated in the heart of Kyoto, perfect location with lots around. However, the room was not the cleanest. We found a messy, unfolded duvet thrown in the closet and a few strands of hair in the bedding. Assuming the duvet was used by the previous guest and not folded by housekeeping after guests checked out.
Jonah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Loved our stay, staff were very friendly and accomodating. We would come back.
Thuy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

All around great facility. Excellent staff.
Sébastien
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Accueil extraordinaire! Chambre de type japonaise très confortable pour une famille de quatre. Déjeuners incroyables servis à la chambre. Nous avons profité de la proximité du quartier de Gion où nous sommes allés tous les jours à pied. Également à deux pas du marché Nishiki. Nous avons hâte à notre prochain séjour au Matsui Honkan!
Read More
Yumi
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

This is a lovely renovated ryokan with fantastic traditional breakfast (we had a tofu specialty dish) and impeccable service!
Xiaodong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Superb service. Convenient location (close to nishiki market, hankyu line stations, Gion area, Shijo karamachi etc)
Verified traveler
10.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Awesome taste of Japanese hospitality and culture
Karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Amazing hotel, warm staff, a great way to enrich yourself with Japanese customs. Had the breakfast each morning. It was fresh, presented beautifully & a fun treat. Kyoto is so lovely, this hotel was perfect walking distance to many shops & restaurants. Highly recommend.
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Very traditional ryokan. Futons and low tables. If you are there for a couple of nights its fine. Not much storage space if you need to unpack. Staff are lovely and friendly and helpful. Proper old style japan experience
Xiao
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Great service and location!
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

While it may feel like a long walk from the train station, the location is a good jumping off point for getting to the many sites around Kyoto and the rooms and service are great. Definitely recommend for anyone looking for a more traditional experience.
LE HOANG HUNG
10.0
/10
Reviewed 298 week(s) ago

Hotels.com verified review

A lovely stay at this hotel. A bit small for us but we understand that is standard in Japan. Setvice is excellent . Staff is very friendly . Excellent stay. Good experience!
Verified traveler
10.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

Great room, great service. Wonderful food. Near to everything central.
Number of reviews per page
20
40