Overall Ratings & Reviews Mercure Benidorm

A lovely welcoming hotel. Staff were fantastic. The hotel design is lovely especially the pool area with beds separated by small hedges. Really liked that beds were not allowed to be left unoccupied for any length of time, so there was no major rush to get them in the morning. The beach and old town were within easy walking distance. A lovely hotel would definitely stay again.

Lovely comfy hotel and great staff

How a hotel should be run excellent good staff good rooms good breakfast good pool

Great stay

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Great location, short walk to the old town. Lovely hotel & staff very friendly & welcoming.

Fabulous Hotel , beautiful interior and bedroom was excellent, very clean and tidy , highly recommend.

Tje pool deck chairs

Good location close to beach and old town. Staff very helpful.

Love the chill vibe in this hotel compared to what the craziness of Benidorm can bring . Another pleasant stay and would definitely recommend and come back to if in the area again . Saying that it does look a little more tired since we last visited two years ago, some of the rooms need refreshing and one of the rooms we booked had the patio doors all cracked ( which they changed rooms instantly, but they didn’t seem shocked to know either ) .

This hotel is superb. Clean, tidy, excellent staff, beautiful pool area and excellent restaurant and bar. Will definitely stay there again and will recommend to friends. In walking distance to all shops, restaurants, beach etc.

Such a relaxing stay, the staff were very helpful and friendly and the facilities were fantastic. Very clean, modern and enjoyable.

It took forever to check in- 3 females behind the desk with 1 computer. In the evening the restaurant is quiet but they have 3/4 members of staff walking around chatting whilst they have 1 barman trying to serve multiple people. As soon as a group order a cocktail you are waiting 20 minutes for a beer. I have booked over 30 rooms across 3 days for a birthday- the hotel is lovely but the service and check in are dreadful. The small problems could easily be rectified…..I am disappointed though

Another fantastic stay at The Mercure. Had Deluxe Room best room so far and I have stayed in most of the rooms on offer.

Hotel very nice, reception staff excellent. Bed and pillow not very comfortable. Food - breakfast fine but evening meal not great. Public areas in hotel very nice as are the gardens round the pool.

Superb hotel, amazing staff, breakfast was excellent an overall fantastic stay thank you

Great stay with my family. Lovely staff - clean and comfortable rooms. Great breakfast choice

Great hotel. Will return awesome location. Pool area is beautiful. Lovely breakfast and rooms

Lovely place to stay, quiet area but everything is walkable. Comfortable and high spec rooms

Fantastic location and hotel used while attending uci World Cup cycling event