9.2
Exceptional
From 939 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.0

Service and Facilites

9.4

Traveler Reviews Hotel Indigo LONDON - TOWER HILL by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Bettina
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We loved our stay at this hotel. The room and bathroom were huge, much more spacious than expected. Everything was very clean and comfortable and water and snacks were complimentary. The location is great and close to the Tower of London and Tower Bridge. Staff was friendly and welcoming. Room was very quiet. Bathroom was well equipped. We highly recommend this hotel and would stay here again.
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Colin
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Need to make clear that breakfast is not included in the price Wording is misleading
Sean
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Had a great stay. Good rooms and the location is convenient to get around London.
Stephen
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great weekend stay. Good size rooms, very clean and the staff are friendly. The decor was beautiful and highly recommended.
Louise
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We had a lovely 2 night stay here, well located to visit the Tower of London and St Paul's Cathedral. Recommend a city view room. On arrival the staff were very welcoming and eager to help, this continued thought our stay. Hotel is very nice throughout and very comfortable room.
Denise
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely hotel with great sized rooms. Spotlessly clean. And for one all of the mirrors and socket points were in the right places for makeup, hairdryer and charging. Great breakfast. Easy reach of 3 tube stations. I do think hotels.com need to be clearer about when money is deducted from the credit card you give during the booking process. We expected to pay £50 per room per night (2 rooms booked by one person) but instead I had the cost of the 1st night for both rooms deducted from my card before we even arrived without my authorisation. I had not planned to use that card for my stay.
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Mike
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Well located close to the Aldgate tube station. Easy to get around town. Couple pubs close by. Great morning buffet. All the staff were friendly and welcoming.
Sijiao
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The hotel was clean, and staffs are kind, but facilities are a bit aging.
stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Just a small gripe the bar shut very early for an hotel 10pm
Karl
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great stay. The hotel was very clean. Bathroom and bed sheets were clean.
Gloria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Fantastic staff, especially Victoria. She is amazing. Great value. I would definitely stay here again.
Eryl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very happy with hotel Indigo - have stayed in one in Glasgow and this was better. Really nice room with 4 poster bed, very comfortable. Strange toilet/sink style in the bathroom but it was all clean. Really handy for an event at the Tower of London.
Rebekah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Conveniently located to several attractions and underground stations!
Paul
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Good location, really friendly staff. Don’t be fooled By the free mini bar as just a couple of bottles of water and a couple of chocolate bars. However more than you get in other hotels. Overall lovely place but take your own milk as there is a fridge . Loads of places to eat and drink .
Theo
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The hotel was in a great spot and perfect at weekends as the City is quiet, but restaurants and bars are open (not all but enough). SkyGarden (highly recommend) is within 10 mins walk and Aldgate tube station is about 200 yards away. Service is great and the executive room we had was just perfect, Wonderful breakfast as well
Neil
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Very nice room clean and tidy quiet Bed was comfortable and clean Room seem cold though the heating was awkward to change Very comfortable stay well placed hotel centralish for site seeing shopping etc with close access to 2 tube stations on different line depending on which way you wanted to head 5 min walk from the Tower of London
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Glen
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Got an upgrade which was nice. Room was a decent size and well appointed. Free mini bar. Decent shower and plenty of sockets in the room for charging devices. Free safe too. Pretty quiet with little noise from adjoining rooms. Restaurant ok as hotels restaurants go although it’s being refurbished. Good location for access to Docklands and getting into town. Will definitely stay in it again.
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Jack
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Great location for tube and DLR. Staff very welcoming and helpful. Breakfast was good value.
Mo
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Was just an overnight whilst going to an event, so didn't spend ages there. The room was lovely, decor great, cleanliness great.
PETER
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Very nice hotel great location and lovely staff
Number of reviews per page
20
40