Parking, staff, room all great.

Nice Hotel, good location and grounds. Rooms spacious and clean. Staff very helpful

Very nice hotel room could have been clean better. Floor had debris when walking barefoot

very nice

The hotel is superb but there are two things which were dissapointing, the Sherry shop in the hotel was closed even though it had an opening timetable and the other which is the one really dissapointing iz that the Hotel parking facilities are used also as a public parking and that being a guest in the hotel i get charged 50% of the parking which for 30 min that i had my new car i just picked up, it cost me 1.25 eur, what in my viiew it lower the hotel standard to very dissapointing, considering the amount of money i spent there. As a Google guide, I consider two issues shouldcbeclokked at , one that for a 4 star hotel, the parking should be exclusive only for guests and it should be complimentary. As being a public parking the last thing ne wants is to arrive from a long trip and not be abore to park in the hotel because the public may have occupied the limited spaces available as with restaurants, pubs and other hotels nearby without parking ,it may be used for someone who is not a guest, just to go to a nearby restaurant, impeeding the actual guest, who is paying a substantial amount for his stay, to be able to start his stance, with a true welcoming feeling. I believe the parking charge issie it lowers their rating to 3 stars when the rest it is really a beatiful experience, especially, in a town so remarkable and touristic as Jerez de la Frontera. Just for a few extra euros, i found it really a lack of class and business vision.

Lovely hotel. Choice of restaurants. Room staff very accommodating. Great menu and service in the bistro bar but food a bit hit and miss in the evenings at the pool bar.

Fantastic 4* hotel with were very helpful staff (especially at the front desk). The room was big and very clean with a decent balcony. The only room issues were: the lack of a coffee machine, which is sort of required in any decent hotel these days (having the balcony with a relaxing view of the lovely garden and no way to sit with a coffee in the morning or evenings and enjoy it was a pain); also having 2 single beds put together, no matter how big they are, is not ideal. The Vermuteria restaurant was a lovely place to relax and had good food and drink but there are lots of great eateries and bars near and far in Jerez so maybe that's why it was a bit quiet. The pool is very good, never too busy, decent size with love garden area and a very good bar for snacks and lunch. There were, however, a few little niggles with the pool area: a few guests just seemed to put their towels on the recliners by the pool first thing in the morning and disappear; there were also no smoking, no glass bottles/glasses and no diving rules which nobody seemed to pay any attention to. It's not a long walk to the old town but there are also plenty of very nice local bars/restaurants in the barrios around the hotel well worth exploring. Overall, top hotel with (very nearly) everything you might need and we would very happily go back.

El hotel está muy bueno, el único problema es el aire acondicionado, la temperatura en las habitaciones fue horrible, se pasa calor y las almohadas incómodas.

Fabulous hotel and staff. Loved the size of the pool area, you really felt like you were on holiday rather than in a city hotel. Great rooms, great breakfast, lovely Vermuteria for drinks whilst waiting for the kids to get ready. 10 minute walk into Jerez centre, teeming with drink and dining options. Head to Plaza Plateros and start your tapas journey through the town!

We really enjoyed our stay. We didn’t eat at the hotel but drinks were reasonably priced. Cava and chocolate were very thoughtfully delivered to our room as it was our wedding anniversary.

A very conveniently situated hotel within good reach of the town centre. Only 3 stories high so no need to use the lifts. Good sized garden area with swimming pool. Staff very friendly. Good of good quality.

Lovely hotel, a short walk from city centre. Great facilities. Only disappointment was cost of parking - if you park overnight you pay the 24hr fee, but your 24 hours ends when you take your car out. Very disappointing to be charged for every session of parking, rather than a fixed fee for the stay.

Excellent hotel and staff- average food in restaurant could do with improving

It is not my first time at this property, I feel well, breakfast is good, attention is good, rooms are well preserved.

Nice hotel with friendly staff and amenities, very comfortable here, will book again if working in the area

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Great location. Very friendly staff. The rooms and amenities were very clean..

Very friendly staff.

lovely hotel and very nice staff,

Nice older hotel. Parking lot by hotel which they were very kind to allow us to stay while we did activity in Jerez. . Walkable to Jerez and attractions and restaurants. Need more charging connections by the beds. Breakfast buffet was wonderful.