Overall Ratings & Reviews Holiday Inn AUSTIN NORTH - ROUND ROCK, an IHG Hotel

very clean

There's no hot water, we could

Everything. Amazing hotel and staff. I would definitely book here again in the near future

Nice

The staff were amazing!

We didn’t have hot water in our room. Reported it, but it didn’t get fixed by the next night of our stay. We had to move to a different room at 11:00 pm.

Unfortunately, the hotel need to shut down for full repairs, there was a plumbing issue, no hot water, toilet wouldn’t flush. There was no one working on the matter at hand. The only good I can say is the new GM who have been there for a week is trying her best to accommodate everyone but the owner should have done something. They need to close down and renovate and then reopen.

Nothing. First rooms tv didn’t work the front desk told me to wait till the next day instead of finding me a new room which they did after I fussed. Room 2s toilet barely flushed and was broken. It’s clear they don’t walk the property looking at damage. Broken things and tiles throughout

I did not know that the breakfast was extra at the Holiday Inn. I normally book the Holiday Inn Express. No hot water or coffee in the front desk area.

super recommended

So far so good..

Evening staff was rude and had an oh well attitude. They are not welcoming at all. Also they do not take cash at their store or anywhere in the hotel. No breakfast which was odd for a holiday Inn I thought not even coffee. On the flip side hotel itself was really clean and up to date. Lots of restaurants close by and close to everything. Hotel room had good water pressure in the shower with lots of hot water. Sheets were soft but could feel springs in mattress. This hotel is perfect for a night or two and the convenient location.

Room was fresh and spacious. Very comfy beds and quiet. Would stay again when in the area.

The checkin person in the evening did not even smile to welcome guests, same grumpy was the breakfast person. The only happy person was the bar tender. She was very nice and happy to be there. The room was ok but there was no coffee machine. Definitely below the usual Holiday Inn standard. Bar tender should be given a raise for being a warm and welcoming person.

Clean place, no complaints

Will definitely stay there when I am back in the area again. Love that it is an easy drive to airport too.

Everything was great

Cockroaches in the room - terrible

good location next to sport center

The renovation there was stuff everywhere outside on the parking lot to where we couldn't park our car on handicap.