Overall Ratings & Reviews The Cosmopolitan Hotel

Staff were super helpful, professional, accommodating and kind - shout out to Dalal and team. Thanks, shukran bassam

Very old hotel and dirty

The amenities are amazing, pools, courts, and gym. Our room could have been better, because the bathroom floor and room floor were quite dirty, and the bathtub could use a remodel. But The bed comfort is great, and sheet are very clean. The AC was a blessing and stayed on for our 8 nights! The curtains could use updating. The hotel hallway though were very hot and smelled like cigarettes on our floor. Location is great, nice and quite and plenty of street parking, close to airport and major highways.

Hôtel needs a revamp. Rooms are old.

Excellent service, clean room, very polite staff. Breakfast was individually prepared at taste. Overall, excellent!

It was perfect best wwlcoming by Dany and rima so kind really and the supervisor on cleaning super kind . I highly recommend this Hotel comfortable and near by everything and very safe zone ...

Good stay Friendly staff Eager to please Good breakfast

Room was very clean. Hotel in a residential area and was hard to find. Staff was hopeful and polite. Great value.

Front desk service was horrible and very rude! Upon arrival I had to wait over half hour to get checked in. When I checked out additional charges of $125 was added to my bill for early check in, parking and upgrade that I didn’t request. The lady at the front desk name Rima was very arrogant and aggressive. I don’t recommend this hotel to no body. It’s location in residential area and very hard to find.

The staff was excellent, great breakfast. Internet access could be better. Great location.

Staff was very friendly and helpful. Nice exercise facility and pool on 3rd floor. However the lighting in the bathroom were small spotlights in the ceiling. You were essentially looking in the mirror in the dark. The location was very difficult to get to via Careem or Uber. It is located in a labyrinth of streets. WiFi was 480kbps which is typical for most of Beirut hotels. ☹️. Overall relaxing stay but seemed isolated as far as finding local restaurants in walking distance. Not much to explore.

Customer service is excellent and very friendly service especially (Rima) and the Staff I would love to reserve every time We visit Lebanon.

Excellent and quiet stay. Welcoming staff . I recommend for stay

I had an amazing two day stay @ Cosmopolitan. Good value, perfect location and extremely clean rooms. What was really outstanding is the top quality staff!!! I was serviced by Rima front desk - I called to check if I could delay my check out, not only she accepted and gave me an additional 2 hrs stay, but as soon as I called reception she greeted me with such a wonderful and enthusiastic good morning full of positivity that really made my day! Also, another staff member Majd who was there for the night shift, was so great, he provided all sorts of help to make my stay comfortable. Room service was amazing as well.. I recommend this hotel and will surely revisit due to the perfect staff and service they provided me with.

Happy with all

Happy with service

Payment , parking fees , breakfast and reception . Blocking 50$ as insurance.

Very nice place,easy to access,2 min walk to the main street,great breakfast choices,gym,indoor pool,overall more than good

Super quiet hotel at the of a cul-de-sac. Nothing pretentious about this property. It's solid, adequate service and accommodation for individuals who don't require frills and don't want to pay for them. Breakfast is simple but adequate. The attached health club is a top-notch facility and free to hotel guests. For swimmers, there's an outside lap pool and smaller indoor pool. They could use an ATM and a ramp in the lobby for getting from reception to the lifts. Good value for money.

Nice hotel in a quiet and safe neighborhood. Rima at reception was very helpful and welcoming. Internet was slow and gets disconnected many times during the day.