7.4
Pleasant
From 529 reviews
Cleanliness

8.0

Room Comfort

6.8

Location

8.0

Service and Facilites

8.0

Traveler Reviews WOT Porto Soul

Number of reviews per page
20
40
Top reviews
Alicia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was awesome. They were very accommodating and assisted us with suggestions on where to go nearby, etc. Everyone was very friendly.
Priscilla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was wonderful. We got to store our bags beforehand and then they allowed us to check in early. They gave us 3 free drink tokens. The room was comfortable and clean with air conditioning and free WiFi. It is in a walkable area with many great restaurants like Honest Greens and All Day Food Cafe.
sandra
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice staff very friendly and help us with everything we need
Loris
icon-Family
Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I liked the location, and the stuff very helpful.
Zevart Veronica
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

It was okay.
Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Really nice hotel, close to attractions and good breakfast. Room was a bit cold and air con didn’t warm it up. Ricardo in reception/bar was very friendly and helpful.
Mike
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The hotel was in the heart of the old historical district of Porto. We could walk to the historical sites. It was an easy 15 minute walk down hill to the Douro River but challenging to walk back uphill.
Alfredo
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Buena ubicación, agradable lugar y excelente staff , muy amigable y Cortez . saludos Nico !
Donald
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Review.
Janet
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Location good. Staff friendly and very helpful with anything we needed. Rooms a good size and housekeeping every day
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

It was nice. Good location. A little noisy when it came to people in the other rooms. Let’s say walls were “thin”.
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Great place and location. Front door access was a little awkward to open, could do with fixing but very minor. Room was immaculate, comfy bed and helpful/friendly staff
Owen
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Great location, friendly staff would stay here again
Victor
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Breakfast offered was OK but it could be better. Lock door was broken and it didn't work. They had to fix it to keep our room private. They offered a "cortesy beer" but just from 6-8PM, but we requested to get them 30 min before 6:00PM due to a scheduled activity, but they rejected to do it even when lobby was empty and they weren't busy. Nonetheless, the location saved the stay. Close to everything.
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Javier
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The staff at the property were incredibly kind, attentive and went over the top. The included breakfast was very good and had a large variety of items to choose from. The pictures shown vary between the new and old hotel (supposedly) and we stayed in the older one which was completely okay! It was still great and all you needed. The location is great as there are several dining options around, it’s about 1km away from any major tourist points in Porto and the Trinidade metro station (to airport) is about a 10 minute walk. Overall, very good hotel!
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Darin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Good AC. Good water pressure and flow in shower. Good continental breakfast. Just a little run down, but great value.
DANIEL JOSEPH
icon-Leisure
Leisure
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

I found the staff to be exceptional and the location was great. The hotel was clean and the rooms were comfortable. I was a little disappointed my room didn't have a mini fridge but I wasn't told there would be one I simply assumed so that's my fault. All in all I would stay here again.
Maxime
8.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Fair hotel at a good price. The bathroom was smelly. Clean
Verified traveler
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Great location with several bars and restaurants near by. Porto is small but a lovely charming city and the people everywhere you go and meet are genuinely kind and hospitable. The decor/bedding didn’t look like the first photo. The walls very thin and you could hear other guests talking and It was a bit dated as are many hotels are in Europe (Americans be aware if noise is a priority for you), however the bathroom was marble/updated. strong AC, and internet connection was fast. If you’re remotely working, you can work from the desk or find coffee shops nearby. Great for solo travelers needing simple clean rooms in prime location. Staff was accommodating and helpful. Would come back if I’m traveling solo again
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Shannon
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

We stayed for 3 nights and it was lovely! The location is close to everything (shops, restaurants) and about a 7-10 minute walk to main Trinidade station. That was convenient since we came right from the airport and it was easy to navigate. All hotel staff we encountered were extremely friendly and accommodating. The free breakfast was perfect fuel for the day with unlimited coffee and espresso. That was very helpful. I would recommend this hotel, especially for its price. There were only two of us traveling and we were put in a triple room (2 twin beds pushed together to create a king bed and then a separate twin bed by itself). That was nice to have the extra room. If I had to say something that was not ideal, like most European windows there are no window screens, so in order to get the fresh air/breeze, the window is open-air. The air was fresh but some mosquitoes did get in and bite me. But I always get mosquito bites and my husband does not, so he was fine! Again it was not a major deal, but since I live by people’s reviews here, it’s good to see every aspect. Overall I loved my stay here and would book again if I am in Porto!
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