My stay at The Fairmont Makkah was exceptional in every aspect. The service was warm, attentive, and consistently professional. Every staff member made me feel welcomed and well taken care of. The rooms were beautifully maintained, spacious, and offered breathtaking views. The cleanliness, comfort, and quiet atmosphere created the perfect environment for rest and worship. Its location is unbeatable—direct access to the Haram and extremely convenient for prayer times. The breakfast selection was excellent, with high-quality food and outstanding hospitality. Truly one of the best hotels in Makkah for comfort, service, and overall experience. I would gladly stay here again.

Masya Allah, best view in the world

Room so awesome with Ka'bah view. We would like to stay here and sure will come back again.

comfortable hotel, direct access to shopping center, closest to the harom mosque

Good hotel for stay during Umrah.

Very nice view of the Kaaba from the hotel room

Check in at 4 and all staffs are very helpful (reception, concierge, restaurant). The hotel ambiance is good, but the room is not as good as Fairmont Jakarta (furniture seems old). Prayer Room on the S2 floor especially the women's section is very comfortable if you can't go to the mosque. Can see the Grand Mosque clearly. Unfortunately the Kaaba section is currently closed for renovation.

Staff at front desk needs more training. While attended my issue she entertained other guests’ request. She left her place to get things done for others. Staff should attend to guest until the end. My luggage bags were not send to my room. After more than one hour waiting for the bags I went down personally to carry my bags. One of the staff at the luggage store helped me to bring the bags to my room. It's not month of ramadhan and this unattended bag request should not happened.

Transit 20 hours in Jeddah before flight to Jakarta. Qadarallahu, Allah makes it easy for everyone to come to fulfill His invitation. Dear Fairmont Hotel: Really appreciated with many thanks for your kind support, Barakallahu fiikum, Jazakallahu khoir

I have very good memories during stay in this hotel.

It is nice hotel and nice food, I m enjoy stay there.

ชอบมากๆ ห้องสวย สะอาด ปลอดภัยครับ

Bagus banget, pelayannya bisa membersihkan kamar tiap hari, jarak ke haram sangat dekat karena ada di Zamzam Tower.

Nyaman banget ada lift yang langs keharam.

Stafnya ramah-ramah. Fast respon, akses ke mesjidil haram sangat dekat.

Hotel with the best view in the world, direct view of the Kaabah, this residential suites room with a view of the Kaabah is extraordinary, very suitable for bringing the family, the breakfast is also different if we choose this room, it should be on M2 for breakfast, especially for the residential suites breakfast on the 29th floor, restaurant which has a direct view of the Grand Mosque and parts of the Kaabah as well as the extraordinary city of Mecca, Jabal Nur is also visible, basically the best hotel in Mecca 👍🏻.

Terima kasih, sudah upgrade ke Masjidil Haram view with free.

Great hotel in Mekkah👍 excellent

Good for service and facility. Location very strategic.

Bagus sekali sekali sayang proses check in nya super lama. Bayangkan 1 orang bisa makan waktu hampir 45 menit. Sedang kami butuh waktu 2 jam. Alasan kamar belum siap.