The Riverside Hotel

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Overall Ratings & Reviews The Riverside Hotel

Traveloka (33)
Other sources (998)
8.3
Very Good
From 33 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.6

Location

8.7

Service and Facilites

8.0

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Traveler Reviews The Riverside Hotel

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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The Riverside Hotel offers a delightful experience with its clean and well-maintained rooms. The hospitality is notably warm and attentive, making me feel truly welcome. Ideal for both business and leisure travelers seeking comfort and excellent service. A highly recommended stay for a pleasant visit.
1 people find it helpful
L***G
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 66 week(s) ago
I booked a Deluxe room with an area of 34m2 but was given a small room of about 20-23m2. I booked a room that cost almost double the price but was given a lower class room. Extremely dissatisfied.
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3 people find it helpful
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Safira R.
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Leisure
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9.4
/10
Reviewed 72 week(s) ago
A very pleasant experience. Definitely comeback to stay again:).
2 people find it helpful
Ahmad S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 92 week(s) ago
Great Hotel with view and accommodation.
1 people find it helpful
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Amorn B.
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8.5
/10
Reviewed 125 week(s) ago
พนักงานพูดอังกฤษได้ แถมน่ารักด้วย so cute ;)
6 people find it helpful
QUANG LE
icon-Business
Business
icon-origin-TRAVELOKA
5.7
/10
Reviewed 355 week(s) ago
- Do not run the air conditioner in the room (the receptionist explained that this month has not turned on., Although it is very hot and cannot open the window because the hotel is close to the avenue of cars!) - The cleaning is very poor, Dirty bath - I stayed here for a week and there was no shortage of things every day: towels, water, swimsuit, soap ... Reported to the receptionist, they fixed it right away, but that was unprofessional.
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4 people find it helpful
Hartono
icon-origin-TRAVELOKA
8.5
/10
Reviewed 371 week(s) ago
Good rooms, strategic position, clean.
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6 people find it helpful
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Nattapong N.
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Shopping and Culinary
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8.8
/10
Reviewed 378 week(s) ago
In the heart of the city Convenient to travel Very good manners
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2 people find it helpful
Tonny
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 412 week(s) ago
Good location, good service and cozy. Best choice for traveller.
5 people find it helpful
fanny fanny
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 442 week(s) ago
Very spacious, need to clean a bit though. Overall great.
1 people find it helpful
Yayan C.
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Family
icon-origin-TRAVELOKA
5.2
/10
Reviewed 501 week(s) ago
I book to stay here for 3 nights with breakfast included. Upon checking-in, I mentioned that my reservation has breakfast included. And the receptionist informs me "no". I ask for the recheck and finally she says "yes". I also ask them if there is any additional charge for my child (11-year-old) -- both for the room and breakfast. She says "no". Everything has paid via online booking. Yet in the next morning, I still have to pay ₩15.000 additional charge meal for my child. So I'm angry with their services. This is a 4-star hotel but the service is not good. Breakfast is not good. It's not of standard. We are disappointed.
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4 people find it helpful
fitry e.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 539 week(s) ago
Hotel with a luxurious lobby. and place strategis..walaupun part of the corridor leading to the room is a bit dark
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1 people find it helpful
Guest
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Medical
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8.5
/10
Reviewed 539 week(s) ago
The price is the same as the promo rate, don't expect the big room as a website picture. Room too small can't even put 1 big luggage but for 1 person & short stay is still okay
3 people find it helpful
fitry e.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 540 week(s) ago
From the outside it looks very elegant. Unfortunately, the corridor is a bit dark, so impressed creepy.
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1 people find it helpful
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