At 1st check-in took us more than an hour , the staffs are so slow , you need to follow up every now and then so that they will prioritize you since you were there at first , no elevator , so if you have your elders with you , this pace is not the place for them , the pool is not crowded but you can see a lot of dirt in the water , the beach is overlooking only and very dirty on the sides , the food is delicious , most is the kare kare , pricey but worth it , staffs are all nice and respectful, rooms are big with complete toiletries, be aware to check first whats included or not in your package inside the room, 2 bottled water only should be consumed, 2 pair of white slippers is 4 hotel use only not free to bring home, make sure that glasses if water are complete and 2 key cards should be returned or 500 fine ., check-out took us an hour again, be sure to ask whats I included in the check-out fees like water, etc