Overall Ratings & Reviews Hotel Almasur Punta Arenas

Hotel currently has a sewage leak that has caused great odor in the bathrooms. Beds are also quite unstable for anyone over 90kg

The bathroom is very tiny so much so that washing your hands in the sink proves impossible . The “full” breakfast is mediocre . We’ve been having breakfasts included in all our hotels during this trip. Almasur’s serves the same exact foods but the quality and taste is sub-par. The scrambled eggs might as well been called soup. Coffee is just brown colored water . Etc . And the front desk staff is anything but welcoming. The man was pushy; not all suited for his role at the front desk.

Clean . Nice staff. Walkable area.

C

Friendly service, nice rooms

Lugar adecuado, renovado, lipio y cómodo. Bueno para viaje con amigos y familia. Cerca del puerto, la estacion de bus y el centro de la ciudad. Tiene ascensores, pero hay alguna escalera inetrmedia.

We liked this hotel very much it is conveniently located and comfortable. They were very helpful to us especially Victor helped us getting national parks tickets.

It is a nice hotel for reasonable price

The reception was chaotic, with too many people handling the check-in process. The room was very small, including a narrow shower. No response to email sent when asked for a clarification on pricing.

The hotel is clean and comfortable in general. Sound proof great.Our room felt claustrophobics, a wall to watch from our window. When we have been travelling for 2 weeks, you expect better ... The only good pastry at breakfast , was a slide of kuchen, that was gone a min later when I wanted a piece. I asked the staff if they would bring more...He said yes. I waited for 15 min , to be told no more. A giant hotel offering a small kuchen ( it was 8:40 am) The bread quality and pastries no good. I tried better pastries and bread in other hotels

The staff were helpful and spoke good English. The location is very convenient and walkable to everywhere in the town.

Nice enough but just average. Breakfast terrible

There is no hot tub! This is falsely advertised. I asked the front desk about it, they chuckled and said they don’t have it anymore. We booked this hotel after a 5 day hike, specifically to relax in the hot tub. We were very disappointed that it didn’t exist. They also provide you with a WhatsApp number for the front desk, that no one ever responds to. We called for room service at least 10 times from the room phone with no pick up, same with the front desk. We stayed for 2 days and they never refilled our coffee pods for our coffee maker. On a positive note, the hotel is clean and the restaurant was very good. We didn’t have a bad experience but we were disappointed several times with service and false advertising.

Great location and friendly staff!

An hotel's primary objective for a tourist, is that it should be place where one can rest. This objective wasn't met

Friendly staff, excellent customer service and very clean place

VERY CONFORTABLE ROOM

Muy lindo hotel cerca del Micro centro de la ciudad. Volvería a quedarme en este hotel.

We have stayed here twice now and have found it comfortable with great access to town and wonderful staff. The food is also excellent

Excellent no thrills hotel. Attentive staff. Restaurant is good but did get overwhelmed when they were the only place in town open but the wine kept flowing so all was good.