7.6
Pleasant
From 33 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

8.2

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Traveler Reviews Austin Hotel Baku

Number of reviews per page
20
40
Top reviews
Muhammad
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

There are so many clubs nearby so if you aren’t partying you won’t be able to sleep properly at night due to loud bass all night
John Hedley
icon-Leisure
Leisure
4.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The property is centrally located and a perfectly fine hotel, even without the benefit of a lift/elevator. Unfortunately, the hotel neighbours a very noisy nightclub, the thumping music from which kept me awake every night until the very early morning hours. Not great when you have an early excursion the next day. The room was fine and generally clean though the bed linen did have an obvious tobacco odour. So central and value for money but not perfect.
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Verified traveler
6.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

This hotel has a very hard stairs. If your room in the 3rd floor, then you have to climb! Breakfast was not good at all, same poor menu every morning. One of the reciption personnel was very body in the way she's talking to customers. Location is very good and close to center of Baku
Christine
10.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Great central location, and nice amenities. This place was extremely comfortable! The only thing that could be an issue for some is the lack of elevator. We stayed on the 3rd floor and didn’t mind climbing the stairs though. Breakfast is also included which was a nice perk.
is
10.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

very good location and big and comfortable rooms, very cleen
ugur
10.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

I would like to Stay Again Specially Thanks a lot for front Manager Mrs Lili She was so helpfull ..
Pelle
4.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

When booking the hotel I was informed there would be a sauna and a pool. When inquiring at the hotel I was informed that there was in fact no such thing. The breakfast buffet was disappointing; - The "fresh" fruits and vegetables were clearly old and dry, - The scrambled eggs and other "warm" food at the buffet were lukewarm at best - with the center of my first mouthful being outright cold - even the juice was sub-standard Compared to other hotels I have tried in Baku, the food and service at Austin was below service. Guests might also want to pay attention to the fact that the hotel reception is on the second floor - and there is no lift. So luggage will have to be carried up by... yourself.
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Verified traveler
10.0
/10
Reviewed 622 week(s) ago

Expedia Group verified review

2nd stay here, I like where it's located close to local restaurants and away from high numbers of expats. Could do with a better choice at breakfast but I will be staying here again next February
JM
8.0
/10
Reviewed 671 week(s) ago

Expedia Group verified review

Bedroom spacious and quiet at night despite they are right above active pedestrian streets. Beds could definitely be better. Good cleaning service. Breakfast : forget about it. Quite poor and almost not drinkable coffee. Better use the coffee shops around. Staff : really depends on the people present. To get a taxi : forget about it, they are very unefficient and disapointing ! 1 hour to get a taxi in center of town is really not acceptable ! Same goes for the taxi fares that are much more expensive than usual. To get advices on a tour around the city or outside in Azerbaijan, just don't count on them, they know absolutely peanuts. You have to do it on your own (which is far from being easy if you don't speak Russian, not to say Azeri). It is a good base hotel very well situated, with kind staff speaking English, but they definitely are far from being a travel agency, so everything that goes beyond the room itself it outside of their competence...
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Takeo
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

エレベーターがないので、重い荷物を持って階段で何十段も上がらなければならない。また、朝食ブッフェの補充が(料理だけでなく食器も)なく、品切れが多い。立地は素晴らしい。
Hirofumi
icon-Leisure
Leisure
4.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

シャワーが途中で水になり、スタッフに伝えたところ対応すると言われたが、その後も同じだったので評価下げた。しかし、おいしい料理を食べられるところを紹介してくださいと頼んだら、店まで案内してくれたところは素晴らしかった。 実に美味かった。
Begüm
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Otelde asansor yok sadece merdiven bunu dusunerek secin yer konum Sahane fakat otel pis hic hijyenik degil her yer hali halilar pis ve kokuyor. Personel yardimci ve cana yakin otelin acil tadilat gorup, dip kose temizlenmesi lazim , konumuna yakisan bir otel olmali
Carl
8.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

Good location. Friendly staff. Decent breakfast.
HITOSHI
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

ホテルの住所が間違っているので何とかしてほしい(これはすべてホテル側の責任である)。 レセプションは2Fで、エレベーターがないのでスーツケースはかなり厳しい。 部屋の中の設備は悪くない、周辺は夜遅くまで賑やかだが室内は静か。 コーヒー・テイーサービス、電気ポットあり。 朝食は基本的にcold dishesのみ。 観光、ショッピングに便利。 May 28駅まで徒歩30分、Heydar Aliyev Centerまで徒歩60分。
GREGORIO
2.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Es feo, caro, no tiene ascensor y la wifi va fatal
Bjoern
8.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Sentral beliggenhet, hyggelig personale
Verified traveler
8.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

鉄道駅と旧市街のちょうど中間くらいの位置で便利です。周辺の雰囲気も良い。 スタッフの対応も部屋の清潔度合いも問題なし。
Jussi
8.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

Hotel is a little bit worn-out but still really good compared to the price. Central location is great. Sauna and gym are really bad.
Esa
6.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

Todella ystävällistä palvelua. Hotellista tilattu nouto lentokentältä ei oikein onnistunut. Useiden soittojen jälkeen hotelliin, nouto 2h odottelun jälkeen. Kahden tunnin odottelu klo. 04.00 lentokentällä ei mukavaa. Mikäli ongelmia kiivetä jyrkkiä rappusia pitkin huoneeseen kannattaa välttää. Kadulta ensin pari kerrosta vastaanottoon ja siitä kolme kerrosta huoneeseen.
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