New and modern rooms. Friendly and helpful staff with
English communication. Had slight issue with English communication at the bar area. The drinks were not what we were use to in the way they made them. Good cleaning staff.
Bobby
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff was extremely friendly and helpful. Only negative was getting English on our TV in the room.
Sebastian
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Convenient location super friendly and helpful staff. Loved the lifts!
Myriam
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Was excellent
Claudia
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
We had a good time at the hotel. The staff were helpful and kind. Damares and Flavio are excellent employees. Anytime I had a question, they always made sure that I got an answer. Thank you so much for all of your help!
Javier
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Excellent service
Martyn
Leisure
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The breakfast was great.
Simone
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The staff was amazing, especially Flavio and Damaris who were able to accommodate us in a better room 1711, after moving twice due to rooms temperature and bathroom issues. The stay was very good and the breakfast was good as well. I would stay there again. Thank you!
STEFANY
Business and Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great location to go to the main attractions of the city. Breakfast always delicious and fresh.
Luciana Adgemian Menani
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The room was very clean but the chairs were old and worn. The bed is very good. The breakfast buffet is amazing and the wait staff are exceptional!
Pedro at the front desk is exemplary in helping with anything and extremely professional and kind!
luis
Business
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
superb morning coffee .
Mariana, manager, on top of all.
Cicera, room cleaner, perfect .
jorge , maintenance, fast, clean good manners.
Maria
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Convenient location. Great breakfast
Anderson
Leisure Family
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
O hotel e’ muito bem localizado e possui um restaurante muito bom, tanto para serviço de quarto como cafe da manha. O único ponto que realmente desapontou foi a qualidade da internet. Durante minha estada de 3 dias, tive problemas de lentidão ou falta de conexão varias vezes, o que impactou seriamente minha capacidade de trabalho no local, tendo que procurar alternativas ao redor do hotel. Para o valor cobrado pela diária, eu sinceramente esperava não ter esse tipo de problema.
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Bakari
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Muito limpo e bonito. Ótimo serviço e comida! O filé mignon estava incrível!
Leslie
Business
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Property was decent, great breakfast buffet and great service. In terms of property/rooms they were a bit dated.
Rosimar
Leisure with Partner
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The first day we arrived, the phone system and the wifi wasn’t working. Pretty much unsafe in case we needed to contact the front desk. The washroom had a clogged sink and a very small shower.
A front desk staff called Isabela was very professional and willing to solve wifi/tv which was very difficult to operate.
There was a glass door fridge in the bedroom with a light inside that we had to use a towel to cover the glow. What a bad idea.
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Thiago
Business
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Great
TIRONE
Leisure
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Good value for the money
Mikhail
8.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
This hotel is located in a quiet neighbouring and provides good quality of stay for guest. But if you want more cheerful area with more things going on it’s Paulista av. wi fi in a hotel is free but terrible as almost no connection. Had constant leak in a shower cubicle resulting in a paddle on the bathroom floor every day. It was dried and cleaned by the staff but how about fixing it once and for all?
But all in all it’s a good place to stay with good daily breakfast.