Overall Ratings & Reviews Hotel Torre Guelfa

The Torre Guelph has an interesting building and a very good location. Breakfast was excellent. We enjoyed the hot food and cappuccinos. Unfortunately it's very noisy in that neighbourhood and the windows don't have screens in them to keep out mosquitos. A welcoming front desk would have added a human element to our stay. We had very little contact with any staff other than at breakfast.

Finding the place was difficult if you are arriving by car and the parking cost was more than what is shown on Hotels.com Great location for most of the historic sites.

Staff were lovely, roof terrace was amazing and the rooms have stunning high ceilings and tiled floors. Its right by the Ponte Vecchio on a quiet street. Such a charming hotel, would definitely stay again. Just to flag that if you're going for the room with the private terrace, note that there are narrow stairs inside the door leadjng up to the bedroom so you will need to get your luggage up stairs.

To start , excellent position of hotel. Family run , good communication. I was recommended by a friend. I think they must have had a lovely room. We were in 102. On arrival the heater was on, it had been a hot day and I couldn’t breathe. Tried to open a window but they were sealed shut, you couldn’t see through them due to shutters which were also screwed down. At 11pm we had the bedroom door open for an hour to try to get some air through. Had good nights sleep. The hotel looks nothing like the photos. It’s tired. Breakfast was fine, be careful of the passive aggressive waitress. If she doesn’t think you need something, everyone knows about it. The hotel isn’t 4 star. 3 star at best. I wouldn’t stay again in case I was put into room 102! I would have loved one of the rooms advertised. I could have asked for a swap but my husband is very passive and hates any sort of complaint. Read the trip advisor reviews. Dig deep. If you don’t care about where you lay your head , this is a fantastic hotel for position.

Wifi could be a bit hit and miss but generally good, building and hotel and rooms had charachter about them, was great central location

We very much enjoyed our stay. The staff was wonderful, the location convenient, and the hotel has a beautiful rooftop terrace.

Great experience

Perfect location. Fantastic staff, especially Viva who made our coffee each morning. Breakfast was wonderful. View from the panoramic tower was breathtaking….one of the best views of the city. Highly recommend.

Great location. Good breakfast. Clean room. Shower is on the small side.

Everything was wonderful - the staff was friendly and very helpful. The location was perfect. We can't wait to come back.

The hotel was lovely. Nice room with very tall ceilings. Breakfast room was also lovely with good food and friendly staff. Front desk staff was very friendly and helpful.

Lovely friendly staff, clean hotel and great location. 5 minutes walk from everything!! Or less! Staff friendly and breakfast was excellent. Would definitely stay here again when in Florence.

The room decor was a little old fashioned and the sheets were not especially nice, but bathroom was modern and spotless. The location really can't be beat and the view from the tower was absolutely amazing. The breakfast was fantastic, one of the best hotel breakfasts I've had. We would absolutely stay there again.

Good place.

We stayed almost 20 days in this hotel. The staff is

Great Location near Ponte Vecchio with rooftop views; easy to walk to museums, restaurants and shopping. Tower apartment was very comfortable for a family of five; Breakfast was delicious with great service!

Unique and special

Had an issue with the first room, wasn't their fault. They accommodated us with another room that worked out well. Thanks again, it was a great stay.

We absolutely loved every moment of our stay at Hotel Torre Guelfa. We arrived after midnight and the night manager was welcoming and very helpful. Our room was perfect: we had booked via Hotels.com and picked 2 single beds and after a misunderstanding by Hotels.com the hotel made sure that this is what we had. The room was quirky but it had everything we needed and was very comfy and warm which was much appreciated as it is November and very cold outside. For all those expecting a hotel where every room is identical and modern please book somewhere else! This hotel has lots of history and is a perfect reflection of Florence. The views from the tower are outstanding, as good as the Duomo and completely free for guests. The breakfast was delicious and the staff are friendly and very attentive, especially Vivianne. I couldn't fault or suggest any improvements, our experience here was nothing short of heaven!

We really enjoyed the property. It was clean and our room was spacious. There was free breakfast with our stay and it had a lot of options. The concierge was 24/7 and professional. The bathroom is relatively modern compared to others that we’ve experienced in Italy. They had shampoo and lotion.